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Why You Need Managed IT Support

WHY YOU NEED A MADAGED IT SUPPORT When computer systems are functioning properly, we tend not to give them a second thought. But when things stop working, all hell can break loose! Businesses in particular rely on IT to help them complete all manner of tasks on a daily basis. WHATS ATTRACTIVE 71% ABQUT MADAGED IT SUPPORT of organisations want to make cost savings 51%. 'feel that having access to highly skilled technicians is important There are numerous benefits to using managed IT support over in-house teams. According to a survey carried out by professional services firm KPMG: 48%. want to improve the quality of the technical support that they receive Here are some real-life examples of how some businesses and organisations have improved their cash flow by using managed IT support firms: HOW MUCH MONEY CQULD MY 10% International law firm Allen & Overy saved 10% off its annual IT expenditure ORGANIZATION SAVE £135 Birmingham City Council will save £135 Million over the next 10 years £85 Wiltshire Council will save £85 million over the next 25 years £100,000 a year Gloucester City Council will save at least £100,000 a year THE DANGERS OF NOT HAVING DECENT INTERNET SECURITY A managed IT support firm will ensure that your organisation is protected from all sorts of Internet “nasties". Here are some shocking facts about the dangers of not having a decent and regularly- updated Internet security system for your users' computers and mobile devices: 98% of mobile malware were on devices which used the Android operating system ! 93% of malware attacks happened through www malicious URLS (usually from emails) 90% of desktop malware attacked computers through Java exploits Java TOP 10 USER COMPLAINTS The problem with not having a technical support team available to deal with any user complaints is that the productivity of those users can be severely hampered, affecting other important business and organisational processes. Here are 10 of the most commonly-reported user complaints: 1 The PC is running too slowly Windows Update doesn't work 2 It takes ages to boot up a PC Operating system stops working after an update 3 Slow web browsing 8. 8 The web browser freezes or crashes often 4 CPU resource usage is high 9. Rogue software is taking over the PC The PC is locked down unless a "ransom" is paid 10 The web browser has been attacked by malware HARVA RD TECHNOLOGY 2. 5O

Why You Need Managed IT Support

shared by harvardtechnology on Feb 27
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This infographic states why it is crucial for businesses to have managed IT support.

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