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UC in the Cloud

UC IN THE CLOUD THE OPPORTUNITY UNIFIED COMMUNICATIONS UNIFIES ADDS SIMPLIFIES ENABLES capabilities such as single number identity, hotdesking and presence communications communications multimedia silos and collaboration contact center capabilities 61.9 key components of UC: billion USD 1 Mobility Expected size of global unified communications market in 20181 2 Presence 3 Collaboration 4 Unified messaging 206.6 billion USD 5 Contact center 6 Business application integration Size of public cloud market by 20162 VIRTUALIZATION MEETS VOICE MITEL UNIFIED COMMUNICATIONS Get more from your virtualization investment by adding unified communications · Manage voice just like any other business application · Leverage common data center processes and skillsets THE BENEFITS WHY RUN UC IN THE CLOUD? Predictable service Business level and cost continuity Access to latest Capacity unified communications management capabilities BENEFITS OF HYBRID · Manage migration from premises to cloud · Leverage ROI on existing systems wherever it makes business sense · Move from premises to cloud without changing desktop behavior FLEXIBILITY IS KEY IN CLOUD-BASED UC Mitel supports deployment in: · Public cloud · Private cloud · Hybrid cloud HybridCloud MiCloud PrivateCloud PublicCloud MiCloud for Service Providers MiCloud as a Service Building on existing frameworks = efficiencies and economies of scale THE MITEL ADVANTAGE SNAP-IN COMMUNICATIONS Mitel's UC app fits with your chosen IT frameworks: vmware Google | Microsoft APPS WITH A You can swap DIFFERENCE frameworks without reinvesting in unified Mitel's customer-facing UC features: 40 Platform-optimized mobile experiences · Collaboration communications • Contact center Percentage of the workforce that will be mobile in 20163 MICLOUD UC: THE POWER OF THREE MiVoice MiCollab MiContact Center Delivers reliable call Enables individuals to Clients can communicate in the medium work together as though they were face-to-face control and feature- rich intelligence of their choice The percentage of Mitel UC 4,000+ 40+ applications sold today that are configured for deployment on virtual machines The number of Mitel virtual appliance systems running at customer sites TOTAL ECONOMIC IMPACT OF MITEL VIRTUAL SOLUTIONS4 Forrester Research conducted a Total Economic Impact study of an enterprise that implemented Mitel Virtual Solutions for Unified Communications. Its interviews and subsequent financial analysis found that the organization experienced the benefits, costs and a risk-adjusted ROI summarized below: ROI Payback Total Benefits Total Costs Net Present Period (PV) (PV) Value (NPV) 84% 7.8 months $450,290 ($245,140) $205,150 THE CASE FOR CLOUD-BASED UC ENVIRONMENT: Remove management headaches of separate phone, mobile and IT-based email and conferencing systems · Streamline end users' collaborative work ventures · Eliminate additional hardware/software costs that come with separate voice and IT silos · Improve enterprise ability to manage business continuity and technology obsolescence risks · Enable IT to move from maintenance into competitive differentiation mode For more information, visit IVI MITEL ' Unified Communications Market - Global Industry Analysis, Size, Share, Trends and Forecast, 2012 – 2018. Transparency Market Research 2 Forecast Overview: Public Cloud Services, Worldwide, 2011-2016, 2Q12 Update, Gartner 3 Gartner press release. Note: This is a figure attributed by Gartner's press release to comments by Peter Sondergaard, senior vice president at Gartner and global head of Research, at Gartner Symposium/ITxpo 2012 4 The Total Economic Impact of Mitel Virtual Solutions, Forrester Research, January, 2012 UBM © 2013 UBM LLC. All rights reserved. Tech

UC in the Cloud

shared by UBM_Design_Central on Jul 01
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Discussion of the benefits of using unified communications in the cloud, and how Mitel's products offer solutions for IT managers in enterprise computing.


Debra Cassa


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