Troubleshooting Cellular Connectivity Issues

Is It Challenging? Yes or No? Most networking professionals say that it's difficult to troubleshoot cellular data connectivity and coverage How do You find and fix Cellular Data Connectivity issues in the field. Issues? 60%, 100% 90% Connectivity in the field for mobile workers is huge. Frequent dropped connections make everyone unhappy. But how do companies fix it when all you have is the disgruntled user on the phone? 80% 70% 60% Rysavy Research and NetMotion Wireless polled hundreds of IT networking professionals to find out. What are enterprises doing to troubleshoot connectivity issues, if anything? Is it working? 50% 40% 30% 20% Bottom line is, it is a challenge, and what companies are doing isn't exactly accurate or efficient. 10% 60% say it's difficult, but why? YES NO 40% say it's not difficult, but is what they are currently doing efficient? 60% 40% 62% 32% Challenging to replicate field worker issues Troubleshoot on the phone with the field user 57% 28% No tools available to see true coverage Call the carrier 43% 18% Have to perform drive tests, which are time consuming We don't have connectivity issues in the field 11% 10% Carrier doesn't provide coverage maps Perform drive tests 8% 8% Other Other BBBBBER