The Real Scoop on Right-Time Experiences

OPolycom #DefyDistance THE REAL SCOOP ON RIGHT-TIME EXPERIENCES: What they are and how they will transform your business. The mobile revolution is here, and combined with new cloud computing services, it's permanently changing the video collaboration landscape. 88% MORE THAN HALF of all mobile phone subscribers in the US are smartphone users. of the US population already owns at least one moble device. APPLE HAS SOLD - 67 MILLION - TABLETS IN JUST TWO YEARS. FOR STARTERS It means video suddenly has a whole new set of rules: RULE I RULE 2 Video is ubiquitous Video is integrated into apps and services It's no longer tled to conference rooms or desktop computers. It's also accessible from any location vla smartphones and tablets. We're talking rich, real-time video and web conferencing that's embedded in everything from CRM to HR business apps. RULE 3 RULE 4 Video stretches far beyond Video is no longer just about cost savings company walls New cloud services and technologles allow companles to securely connect with customers, partners and supplers-no matter where they are. Mobility and the cloud have changed the core value proposition of vldeo services. It's no longer Just about savlng costs; It's about profoundly enhancing your business processes. INTRODUCING VIDEO-ENABLED RIGHT-TIME EXPERIENCES Haven't heard the term? You will. Right-time experiences (RTES) are enhanced business processes or services that deliver the proper information at the moment of need to an employee or customer. RTES FALL INTO THREE MAIN CATEGORIES: CARE COMMERCE COMMUNICATIONS Better video solutions equals better business. The collaboration How can you use video to Improve your customer care experlence? opportunities are limitless. Grocers use "broccoli cams" to monitor Inventory on store shelves. Advertisers use video analytics technology to change ad placements based on the gender or age of the person vlewing them. One global bank uses video collaboration to Improve teller transactions by 94 percent. In the near future, augmented realty browsers wll overlay digital data on top of physical objects. Health care vislonarles use video to remotely perform exams and treat patlents while they're still in the ambulance. Stock brokers use video to bring expert services and advice to areas where their businesses don't have local branches. Which RTES will best enhance your company's competitive edge? The path to embedding valuable right-time experlences Into your business processes starts with three very Important steps. Learn what those three steps are by readling the Lopez Research white paper, Video Dellvers Business Value With Right-time Experlences. To download your copy today, visit polycom.com/defydlstance/vldeo-dellvers-busIness-value #DefyDistance