Mobile Web Disappointing Mobile Users

MOBILE WEB DISAPPOINTING GLOBAL USERS WHAT MOBILE PHONE USERS ARE EXPECTING FROM MOBILE WEB... 71% of mobile phone users expect websites to load as quickly on their mobile phones as their desktops WHAT MOBILE PHONE USERS ARE EXPERIENCING % of mobile 747° phone users will only wait 5 seconds or less for a page to load of top 77% companies mobile sites take more than 5 seconds to load 57% 60% of mobile phone users of mobile web users had problems accessing a website will only wait 3 seconds or less for a page to load IMPACT OF DISAPPOINTED MOBILE PHONE USERS 57% 43% A of mobile web users of mobile web users will not are unlikely to return to a slow loading site recommend the site Source: Equation Research on behalf of Compuware MOBILE WEB DISAPPOINTING GLOBAL USERS WHAT MOBILE PHONE USERS ARE EXPECTING FROM MOBILE WEB... 71% of mobile phone users expect websites to load as quickly on their mobile phones as their desktops WHAT MOBILE PHONE USERS ARE EXPERIENCING % of mobile 747° phone users will only wait 5 seconds or less for a page to load of top 77% companies mobile sites take more than 5 seconds to load 57% 60% of mobile phone users of mobile web users had problems accessing a website will only wait 3 seconds or less for a page to load IMPACT OF DISAPPOINTED MOBILE PHONE USERS 57% 43% A of mobile web users of mobile web users will not are unlikely to return to a slow loading site recommend the site Source: Equation Research on behalf of Compuware MOBILE WEB DISAPPOINTING GLOBAL USERS WHAT MOBILE PHONE USERS ARE EXPECTING FROM MOBILE WEB... 71% of mobile phone users expect websites to load as quickly on their mobile phones as their desktops WHAT MOBILE PHONE USERS ARE EXPERIENCING % of mobile 747° phone users will only wait 5 seconds or less for a page to load of top 77% companies mobile sites take more than 5 seconds to load 57% 60% of mobile phone users of mobile web users had problems accessing a website will only wait 3 seconds or less for a page to load IMPACT OF DISAPPOINTED MOBILE PHONE USERS 57% 43% A of mobile web users of mobile web users will not are unlikely to return to a slow loading site recommend the site Source: Equation Research on behalf of Compuware MOBILE WEB DISAPPOINTING GLOBAL USERS WHAT MOBILE PHONE USERS ARE EXPECTING FROM MOBILE WEB... 71% of mobile phone users expect websites to load as quickly on their mobile phones as their desktops WHAT MOBILE PHONE USERS ARE EXPERIENCING % of mobile 747° phone users will only wait 5 seconds or less for a page to load of top 77% companies mobile sites take more than 5 seconds to load 57% 60% of mobile phone users of mobile web users had problems accessing a website will only wait 3 seconds or less for a page to load IMPACT OF DISAPPOINTED MOBILE PHONE USERS 57% 43% A of mobile web users of mobile web users will not are unlikely to return to a slow loading site recommend the site Source: Equation Research on behalf of Compuware MOBILE WEB DISAPPOINTING GLOBAL USERS WHAT MOBILE PHONE USERS ARE EXPECTING FROM MOBILE WEB... 71% of mobile phone users expect websites to load as quickly on their mobile phones as their desktops WHAT MOBILE PHONE USERS ARE EXPERIENCING % of mobile 747° phone users will only wait 5 seconds or less for a page to load of top 77% companies mobile sites take more than 5 seconds to load 57% 60% of mobile phone users of mobile web users had problems accessing a website will only wait 3 seconds or less for a page to load IMPACT OF DISAPPOINTED MOBILE PHONE USERS 57% 43% A of mobile web users of mobile web users will not are unlikely to return to a slow loading site recommend the site Source: Equation Research on behalf of Compuware