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Mobile Apps for Customer Engagement

MOBILE APPS FOR CUSTOMER ENGAGMENT Almost half use an app on their mobile device 10+ times per day, more frequently than general grooming and eating Eat up to 5 times a day 48% Use Mobile Apps more than 10 Shower up to Brush times a day times a day teeth up to 3 times a day Over Half will delete and forget a broken app. 52% Apps account for an average of Delete it & Forget it 667 33% Go to website MINUTES 12% of face time per month for smartphone users Other 3% Call Customer Service 73% Nearly 3/4 have used a mobile app to make a purchase or assist with a buying decision. Apple users are the most active and influenced. 81% 72% 63% Mobile banking apps are the most frequently used for customer service 30% MOBILE BANKING 26% TRAVEL 19% SHOPPING / RETAILERS 16% DINING Sales :sales@mobilepundits.com Marketing :marketing@mobilepundits.com General Information :info@mobilepundits.com (). mobilePundits E+1-732-654-9056 E +44-2070-787-447 Outsourced Mobile Development Partner +61-2-8015-5723 I +353-165-71052 www.mobilepundits.com E +91-731-402-5351

Mobile Apps for Customer Engagement

shared by daviddixit on Aug 13
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See how mobile app can enhance your customer engagement to 40-60% in a short span of time.

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sachin

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Technology
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