How CRM has evolved in the last 35 years Infographic
shared by Intelliverse on Aug 30
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It’s pretty interesting to note how CRM has evolved from 1980’s to the present day form with all its sophisticated features. The evolution of CRM is also interesting from the stand point how busin...
ess operations and requirements have changed over the years. The journey of the CRM and its gradual sophistication implies the evolution of customer communication as well. Along with all these information, this infographic depicts revealing statistics regarding the impact of CRM on business and its usage patterns. Overall, this infographic will give you a bird’s eye view of the journey of CRM from 1980’s to the present day and how the picture would be in the near future.
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IntelliverseSource
http://www.i...-years.jpgCategory
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