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CRM Starts With the Customer

What is CRM? Any business starts out with great customer relationships, but as your company grows these relationships become deeper and more sophisticated. You are now dealing with relationships across-time as well as many new relationships in the forms of new leads. CRM Starts with the Customer. A collaborative relationship between the brand and the consumer. The Brand The Customer Developing deeper relationships to drive more deals and increase customer retention. Why do you need a CRM? CRM is the vital foundation that powers all other aspects of your business, including marketing and customer service. Collect critical information about your clients - let your CRM act as a 2nd brain. CRM Track and log all your customer interactions, including emails, phone calls, website visits in your customer profiles Track every point of activity with your contacts during the sales process to monitor progress and work toward your sales goals SALE Inspect sales activities across your team to build on processes that work Store your prospects, clients, customers, and vendors all in one place Implement workflows based on team activities Quickly access customer data that will help you better nurture your leads and close more deals! What a CRM can do for you! Having a CRM keeps you and your team organized. But, a CRM with integrated marketing automation can streamline many of your business processes. PERSONAL DATA Email marketing and CRM go hand-in-hand. You need more than just a CRM, you need an all- in-one marketing and sales platform! zapier Integration is critical in order to get a holistic view of your customers. With CRM, you can integrate with over 10 plugins and with Zapier, the integration is even easier! Ensure you dedicate an adequate amount of hours for proper training. Think of this time as an investment. Take advantage of trainings, tutorials, and native help desk applications. In doing so, you'll set yourself up for success in the on boarding process. You need to share information about the customer across multiple teams to deliver a great customer experience. Šet project deadlines and provide the details within The Project Manager to keep your team on track, and engage in social collaboration with team members so you are always on the same page! Managing your small business is easy with CRM - it helps your organize, streamline, save time, save money, and increase revenue. Learn how CRM can help your business! %24

CRM Starts With the Customer

shared by GreenRope on Mar 20
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What is CRM? Any business starts out with great customer relationships, but as your company grows these relationships become deeper and more sophisticated. You are now dealing with relationships accor...

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