The Cloud: An SMB Love Story

The Cloud: An SMB Love Story Annual RingCentral Survey Reveals A Reliance on Cloud Services 60% of SMBS manage IT themselves. A sign that cloud's "consumerization of IT" is helping businesses move resources that were once tied up with IT to other areas of business-only 14% rely on an internal IT manager or third-party IT consultant. 57% of business owners rely on cloud services to power more than half of their business. 64% of business owners feel they could manage their entire company remotely this year. With the rise in both mobile device adoption and cloud service implementation, the majority of business owners feel confident that their entire business could be managed remotely. The Top Cloud Apps Business Rely On 67% 65% 50% 48% Document sharing (Dropbox, Box, etc.) Online meeting collaboration (GoTOMeeting, WebEx, etc.) Payroll (PayCycle, Paychex, etc.) Document creation (Google Docs, Microsoft Office 365, etc.) 28% 62% of business owners reported owning a tablet-up from only 28% in 2011. However, their primary uses for tablets remained basic - email and web browsing. 2011 Ring Central YOUR PHONE SYSTEM, EVERYWHERE Source: RingCentral survey of over 300 small and mid-sized business owners.