7 Ground rules for CX engagement

A Miles Erkuostion 7 Ground Rules for CX Engagement An optimized method of encouraging and spurring customer interaction with brand touchpoints will have a greater advantage in increasing business growlh, profi Lability, and brand loyally. And here are the ways to know how- Humanizing Brands The ulimele uadieviva lue eryae wuitr: in a iriq ie . an ir eritahlelhrano pserce a fuires :creni Aiming at Customer Fullfillment The fratep aciene cucmer ful- mert is by al unii 4 4 sires: :llaleuies lwaelwire LJS.Cmei fins. ves Bullding on brand Impresslon The frsline:s Ur aluut J aduves e len e ar detrirlairg ha "stnmrr leynty. ere I: real ITpart:nt r: arresstie axacciar of he ustamare erl e'Ile Llre Lrend va ue Impressive soclal media presence Ir ling antial Terli platns is ar erlec i ay - Yau Ial Irpwertr h zna cimrar ard ter examen at in b ereagemant ste.ecies Rewarding Customers with Loyalty Points fievard earrirgs ae snnettin that eoeryr Is-mers lack tornard :a. I: Impravea raaLIchase e and sater LuslJin" recerien over tni Optimizing digital touchpoints In puct ng tie arard nth: fore-art :f digit:l L-unzit o', it: tiieily recorrnerdee tu uart of with trar1aprin zarir- ar mehle lesices, ererme 1:der sysrama and apçllarcas tat casls: tuing sp:lens ar L'Ie :Lstoires Making use of Customer journey mapping Lxer:is rig ou9M ourney inaping frelps JLsIr'esses Slep ilu ler Luerer's sue: anl vicualze Jiei םתודיCm ec.mnnrr's Fר persarahin, רתבזה ףנפתמוה niratagics taw IIM Kozhikoda and Wiley Advanced Management Certification Program in Transformational K Customer Experience Management Mil. r:uca, uı 's Comi.cd lu your tirer SILCU. Wic offer a superlative Icaring cxpcrierce to ups ill Ou" students and working professionals, cnat ing therrı to be future ady. WileyNXT Miles Education Oiry Charre Pertner f am es.ai.analytcs G r eth.ui.arialylics cהד/lהחה .iה.5ה חיפ(L13 www.nileseducalon.com 2 PIKTOCHART