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Customer Engagement in Social Media

WEBOCITY TECHNOLOGIES CUSTOMER ENGAGEMENT ON SOCIAL MEDIA HUMAN ELEMENT The Human Element is the innate skills, talent, emotion, drive and culture that only come from humans. The Human Element is what gives the organization's Values meaning and it is the driving force that makes the Mission valid. RELEVANT INFORMATION Your goal should be to provide content that is relevant to your customer and engage with them to the point that they want to share your post with others. If you use social media you need to engage with your customers, involve them in a dialogue, and ask them for their opinions. AFTER-SALES SUPPORT After-sales support is a service that is provided after merchandise or services have been sold. Most after-sales support involves a guarantee, warranty, upgrade or repair service COMMUNICATION It is incredibly important that you develop the best communication skills possible with your customers.Excellent communication skills are important because communicating in this way shows customers that you understand what they actually mean instead of what they are simply saying. PUSH NOTIFICATION A push notification is a message that pops up on a mobile device. They can do a lot of things; for example, they can show the latest sports scores, get a user to take an action, such as downloading a coupon, or let a user know about an event, such as a flash sale. DIGITAL MARKETING COMPANY IN DELHI Find more at webocity.in ... ....

Customer Engagement in Social Media

shared by surajwebocity on Mar 04
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Human Interaction Relevant Information After Sales Support Communication

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