Best Practices for Your Business' Twitter Account

BEST practices for your BUSINESS' twitter account Twitter connects businesses to customers in real-time. Businesses use Twitter to quickly share information with people interested in their products and services, gather real-time market intelligence and feedback, and build relationships with customers, partners and influential people. From brand lift, to CRM, to direct sales, Twitter offers businesses a chance to reach an engaged audience. BUILD YOUR FOLLOWING, REPUTATION, AND CUSTOMER'S TRUST WITH THESE SIMPLE PRACTICES 4. RESPOND 5. REWARD Respond to compliments and feedback in real time. Tweet updates about special offers, discounts and time-sensitive deals. 3. ASK Ask questions of your followers to glean valuable insights and show that you are listening. DEMONSTRATE 2. LISTEN 6. LEADERSHIP Regularly monitor the comments about your company, brand, and products. Reference articles and links about the bigger picture as it relates to your business. CHAMPION YOUR 1. SHARE 7. STAKEHOLDERS Share photos and behind the scenes info about your business. Even better, give a glimpse of developing projects and events. Users come to Twitter to get and share the latest, so give it to them! Retweet and reply publicly to great tweets posted by your followers and customers. 8. ESTABLISH THE RIGHT VOICE Twitter users tend to prefer a direct, genuine, and of course, a likable tone from your business, but think about your voice as you Tweet. How do you want your business to appear to the Twitter community? 460,000 new sign-ups daily 155,000,000 Tweets per day 200,000,000+ registered users