Questions to Consider When Choosing an Energy Consultant

еса business energy T 01246 290 490 W ecaBusinessEnergy.com buy better, use less Questions to Consider When Choosing an Energy Consultant Here we will look at the different areas of questions to consider asking when choosing an energy consultant for your business. Qualified Do a bit of background research and check what relevant experience they can offer, many people have energy experience, but relatively few have the experience to successfully deliver specialist services or advice a business requires. Building a Relationship Ask them how long their average customer relationship lasts and what techniques they employ to attract and retain their customers. Request testimonials from existing customers to verify that the information provided is accurate and true. Service-Level Agreement (SLA) CONTRACT You should ask to see an SLA, illustrative contract or similar document that explains what services are being offered, over what period and any associated list charges. These charges should reflect the amount of support they C provide during your contract. CONTRACT Charges Make sure you know what you will be paying and that it represents good value. In a fixed fee 3. arrangement, you should aim to make a saving compared to the renewal quote from your incumbent supplier. For performance related payments, check that the benchmark or target 3. is set at a reasonable and market reflective level. Making the Right Choice You should make sure that the chosen supplier helps you to make an informed choice. They should offer ways that let you compare like for like - not just on presented price, but also on contract terms and conditions, pros and cons. You will want them to provide the prices in a way that includes all likely charges, such as VAT and that they have a method for standardising estimates of difficult to forecast 'pass through costs' such as renewable energy incentives. ECA Business Energy Why We Are Different For 35 years, we have been working with clients from all sectors, and of all sizes, from single site start-ups to some of the UK's biggest businesses. Many of our clients have been with us for over 20 years. Our retention levels have been consistently high since the Mellor family formed ECA. We believe a personal approach is the only way to do great business. Clients choose to retain our services, because they know they are going to receive the best care from their dedicated account manager. How We Do It Our initial appraisal helps us build a picture of your current energy consumption and costs. We will work with you to create an energy plan based on fiscal, environmental, and operational strategies, to save you money, and reduce your energy consumption. We provide impartial advice and access to the full energy market. Making sure you are getting the best deals for your unique business circumstances. To find out more please visit www.ecabusinessenergy.com/who-we-are ECA Business Energy eca |business energy ECA House 1 Dronfield Court buy better, use less Civic Centre Dronfield S18 1NQ T 01246 290 490 W ecaBusinessEnergy.com