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The New Face of Retail in 2011

THE NEW FACE BUY! OF RETAIL IN 2011 IN THE COMING MONTHS... Overall retail sales are Retail sales will resume their modest growth, As shoppers return to non-holiday spending Shoppers will continue to focus on seeking out discounts Discretionary spending will be stingy: many expected to see an following a solid holiday patterns, the realities increase of around 3% in and a still shaky housing market will keep a rein on their ability and desire to buy. of high unemployment 2011, compared with a gain of 3.5% in 2010. and opening their wallets wider mainly for special occasions. shoppers won't buy certain items until they absolutely need them. sales season. Predictions show that housing prices in some areas could decline another 6-9% in 2011. Foreclosures The unemployment rate in December 2010 sat at 9.4%. are also forecasted to increase by 20%. AN EXPANDING WORLD OF RETAILERS 2010 2011 Number of retail executives intending to increase domestic store expansion is up 25% from last year: 16% 41% Compared to last year, more retailers will expand overseas: 21% 25% Retailers have reduced the importance placed on the cost of reduction and containment: 81% 58% More retailers say customer service is top priority this year: 56% 75% More retailers also believe leader 69% 80% development is top priority for 2011: OUTSIDE THE STORE: U.S. ONLINE RETAIL SALES AND GROWTH $xxx.xB +x Percent Change from Previous Year Total Retail Sales 200B +12.5% 175B +12.7% $171.1B +4.4% +2.0% 150B $152.1B $132.3B $134.9B 1258 100B 758 Forrester Research forecasts apparel, accessories, and footwear to have the most sales in 2011 and become the largest ecommerce category. Estimated sales are expected to be $34.1 billion, compared to $27.0 billion in 2009. 50B 258 2008 2009 2010 2011 THE MOBILE AND SOCIAL SIDE OF RETAIL IN 2011 Mobile Social • While 2011 will be the year of m-commerce, some are also calling it the year of "f-commerce." Already several retailers have created small stores on Facebook, and it 2010 2011 BUY! won't be long before Facebook becomes a full-fledged channel in the world of retail. 28% 69% 2010 2011 69% of retail executives see mobile e-commerce as a top focus, up considerably from 28% in 2010. 61% 79% • Shoppers in 2011 are expected to use their phones to check both online and local prices, "check-in" using apps like Foursquare, research items before they buy them, and download coupons. • The number of retailers who report using Twitter jumped from 61% in 2009 to 79% in 2010. An additional 18% of retailers are expected to use it for networking and for their e-commerce programs during the next 18 months. • Mobile commerce sales more than doubled in the fourth quarter of 2010. 2011 sales will keep up the pace. Sources: kiplinger.com I bloomberg.com I homebuyinginstitute.com I forrester.com nef.com I emarketer.us I jekonline.comI blog.nielsen.com I retailigence.com Milo B THE NEW FACE BUY! OF RETAIL IN 2011 IN THE COMING MONTHS... Overall retail sales are Retail sales will resume their modest growth, As shoppers return to non-holiday spending Shoppers will continue to focus on seeking out discounts Discretionary spending will be stingy: many expected to see an following a solid holiday patterns, the realities increase of around 3% in and a still shaky housing market will keep a rein on their ability and desire to buy. of high unemployment 2011, compared with a gain of 3.5% in 2010. and opening their wallets wider mainly for special occasions. shoppers won't buy certain items until they absolutely need them. sales season. Predictions show that housing prices in some areas could decline another 6-9% in 2011. Foreclosures The unemployment rate in December 2010 sat at 9.4%. are also forecasted to increase by 20%. AN EXPANDING WORLD OF RETAILERS 2010 2011 Number of retail executives intending to increase domestic store expansion is up 25% from last year: 16% 41% Compared to last year, more retailers will expand overseas: 21% 25% Retailers have reduced the importance placed on the cost of reduction and containment: 81% 58% More retailers say customer service is top priority this year: 56% 75% More retailers also believe leader 69% 80% development is top priority for 2011: OUTSIDE THE STORE: U.S. ONLINE RETAIL SALES AND GROWTH $xxx.xB +x Percent Change from Previous Year Total Retail Sales 200B +12.5% 175B +12.7% $171.1B +4.4% +2.0% 150B $152.1B $132.3B $134.9B 1258 100B 758 Forrester Research forecasts apparel, accessories, and footwear to have the most sales in 2011 and become the largest ecommerce category. Estimated sales are expected to be $34.1 billion, compared to $27.0 billion in 2009. 50B 258 2008 2009 2010 2011 THE MOBILE AND SOCIAL SIDE OF RETAIL IN 2011 Mobile Social • While 2011 will be the year of m-commerce, some are also calling it the year of "f-commerce." Already several retailers have created small stores on Facebook, and it 2010 2011 BUY! won't be long before Facebook becomes a full-fledged channel in the world of retail. 28% 69% 2010 2011 69% of retail executives see mobile e-commerce as a top focus, up considerably from 28% in 2010. 61% 79% • Shoppers in 2011 are expected to use their phones to check both online and local prices, "check-in" using apps like Foursquare, research items before they buy them, and download coupons. • The number of retailers who report using Twitter jumped from 61% in 2009 to 79% in 2010. An additional 18% of retailers are expected to use it for networking and for their e-commerce programs during the next 18 months. • Mobile commerce sales more than doubled in the fourth quarter of 2010. 2011 sales will keep up the pace. Sources: kiplinger.com I bloomberg.com I homebuyinginstitute.com I forrester.com nef.com I emarketer.us I jekonline.comI blog.nielsen.com I retailigence.com Milo B THE NEW FACE BUY! OF RETAIL IN 2011 IN THE COMING MONTHS... Overall retail sales are Retail sales will resume their modest growth, As shoppers return to non-holiday spending Shoppers will continue to focus on seeking out discounts Discretionary spending will be stingy: many expected to see an following a solid holiday patterns, the realities increase of around 3% in and a still shaky housing market will keep a rein on their ability and desire to buy. of high unemployment 2011, compared with a gain of 3.5% in 2010. and opening their wallets wider mainly for special occasions. shoppers won't buy certain items until they absolutely need them. sales season. Predictions show that housing prices in some areas could decline another 6-9% in 2011. Foreclosures The unemployment rate in December 2010 sat at 9.4%. are also forecasted to increase by 20%. AN EXPANDING WORLD OF RETAILERS 2010 2011 Number of retail executives intending to increase domestic store expansion is up 25% from last year: 16% 41% Compared to last year, more retailers will expand overseas: 21% 25% Retailers have reduced the importance placed on the cost of reduction and containment: 81% 58% More retailers say customer service is top priority this year: 56% 75% More retailers also believe leader 69% 80% development is top priority for 2011: OUTSIDE THE STORE: U.S. ONLINE RETAIL SALES AND GROWTH $xxx.xB +x Percent Change from Previous Year Total Retail Sales 200B +12.5% 175B +12.7% $171.1B +4.4% +2.0% 150B $152.1B $132.3B $134.9B 1258 100B 758 Forrester Research forecasts apparel, accessories, and footwear to have the most sales in 2011 and become the largest ecommerce category. Estimated sales are expected to be $34.1 billion, compared to $27.0 billion in 2009. 50B 258 2008 2009 2010 2011 THE MOBILE AND SOCIAL SIDE OF RETAIL IN 2011 Mobile Social • While 2011 will be the year of m-commerce, some are also calling it the year of "f-commerce." Already several retailers have created small stores on Facebook, and it 2010 2011 BUY! won't be long before Facebook becomes a full-fledged channel in the world of retail. 28% 69% 2010 2011 69% of retail executives see mobile e-commerce as a top focus, up considerably from 28% in 2010. 61% 79% • Shoppers in 2011 are expected to use their phones to check both online and local prices, "check-in" using apps like Foursquare, research items before they buy them, and download coupons. • The number of retailers who report using Twitter jumped from 61% in 2009 to 79% in 2010. An additional 18% of retailers are expected to use it for networking and for their e-commerce programs during the next 18 months. • Mobile commerce sales more than doubled in the fourth quarter of 2010. 2011 sales will keep up the pace. Sources: kiplinger.com I bloomberg.com I homebuyinginstitute.com I forrester.com nef.com I emarketer.us I jekonline.comI blog.nielsen.com I retailigence.com Milo B THE NEW FACE BUY! OF RETAIL IN 2011 IN THE COMING MONTHS... Overall retail sales are Retail sales will resume their modest growth, As shoppers return to non-holiday spending Shoppers will continue to focus on seeking out discounts Discretionary spending will be stingy: many expected to see an following a solid holiday patterns, the realities increase of around 3% in and a still shaky housing market will keep a rein on their ability and desire to buy. of high unemployment 2011, compared with a gain of 3.5% in 2010. and opening their wallets wider mainly for special occasions. shoppers won't buy certain items until they absolutely need them. sales season. Predictions show that housing prices in some areas could decline another 6-9% in 2011. Foreclosures The unemployment rate in December 2010 sat at 9.4%. are also forecasted to increase by 20%. AN EXPANDING WORLD OF RETAILERS 2010 2011 Number of retail executives intending to increase domestic store expansion is up 25% from last year: 16% 41% Compared to last year, more retailers will expand overseas: 21% 25% Retailers have reduced the importance placed on the cost of reduction and containment: 81% 58% More retailers say customer service is top priority this year: 56% 75% More retailers also believe leader 69% 80% development is top priority for 2011: OUTSIDE THE STORE: U.S. ONLINE RETAIL SALES AND GROWTH $xxx.xB +x Percent Change from Previous Year Total Retail Sales 200B +12.5% 175B +12.7% $171.1B +4.4% +2.0% 150B $152.1B $132.3B $134.9B 1258 100B 758 Forrester Research forecasts apparel, accessories, and footwear to have the most sales in 2011 and become the largest ecommerce category. Estimated sales are expected to be $34.1 billion, compared to $27.0 billion in 2009. 50B 258 2008 2009 2010 2011 THE MOBILE AND SOCIAL SIDE OF RETAIL IN 2011 Mobile Social • While 2011 will be the year of m-commerce, some are also calling it the year of "f-commerce." Already several retailers have created small stores on Facebook, and it 2010 2011 BUY! won't be long before Facebook becomes a full-fledged channel in the world of retail. 28% 69% 2010 2011 69% of retail executives see mobile e-commerce as a top focus, up considerably from 28% in 2010. 61% 79% • Shoppers in 2011 are expected to use their phones to check both online and local prices, "check-in" using apps like Foursquare, research items before they buy them, and download coupons. • The number of retailers who report using Twitter jumped from 61% in 2009 to 79% in 2010. An additional 18% of retailers are expected to use it for networking and for their e-commerce programs during the next 18 months. • Mobile commerce sales more than doubled in the fourth quarter of 2010. 2011 sales will keep up the pace. Sources: kiplinger.com I bloomberg.com I homebuyinginstitute.com I forrester.com nef.com I emarketer.us I jekonline.comI blog.nielsen.com I retailigence.com Milo B THE NEW FACE BUY! OF RETAIL IN 2011 IN THE COMING MONTHS... Overall retail sales are Retail sales will resume their modest growth, As shoppers return to non-holiday spending Shoppers will continue to focus on seeking out discounts Discretionary spending will be stingy: many expected to see an following a solid holiday patterns, the realities increase of around 3% in and a still shaky housing market will keep a rein on their ability and desire to buy. of high unemployment 2011, compared with a gain of 3.5% in 2010. and opening their wallets wider mainly for special occasions. shoppers won't buy certain items until they absolutely need them. sales season. Predictions show that housing prices in some areas could decline another 6-9% in 2011. Foreclosures The unemployment rate in December 2010 sat at 9.4%. are also forecasted to increase by 20%. AN EXPANDING WORLD OF RETAILERS 2010 2011 Number of retail executives intending to increase domestic store expansion is up 25% from last year: 16% 41% Compared to last year, more retailers will expand overseas: 21% 25% Retailers have reduced the importance placed on the cost of reduction and containment: 81% 58% More retailers say customer service is top priority this year: 56% 75% More retailers also believe leader 69% 80% development is top priority for 2011: OUTSIDE THE STORE: U.S. ONLINE RETAIL SALES AND GROWTH $xxx.xB +x Percent Change from Previous Year Total Retail Sales 200B +12.5% 175B +12.7% $171.1B +4.4% +2.0% 150B $152.1B $132.3B $134.9B 1258 100B 758 Forrester Research forecasts apparel, accessories, and footwear to have the most sales in 2011 and become the largest ecommerce category. Estimated sales are expected to be $34.1 billion, compared to $27.0 billion in 2009. 50B 258 2008 2009 2010 2011 THE MOBILE AND SOCIAL SIDE OF RETAIL IN 2011 Mobile Social • While 2011 will be the year of m-commerce, some are also calling it the year of "f-commerce." Already several retailers have created small stores on Facebook, and it 2010 2011 BUY! won't be long before Facebook becomes a full-fledged channel in the world of retail. 28% 69% 2010 2011 69% of retail executives see mobile e-commerce as a top focus, up considerably from 28% in 2010. 61% 79% • Shoppers in 2011 are expected to use their phones to check both online and local prices, "check-in" using apps like Foursquare, research items before they buy them, and download coupons. • The number of retailers who report using Twitter jumped from 61% in 2009 to 79% in 2010. An additional 18% of retailers are expected to use it for networking and for their e-commerce programs during the next 18 months. • Mobile commerce sales more than doubled in the fourth quarter of 2010. 2011 sales will keep up the pace. Sources: kiplinger.com I bloomberg.com I homebuyinginstitute.com I forrester.com nef.com I emarketer.us I jekonline.comI blog.nielsen.com I retailigence.com Milo B THE NEW FACE BUY! OF RETAIL IN 2011 IN THE COMING MONTHS... Overall retail sales are Retail sales will resume their modest growth, As shoppers return to non-holiday spending Shoppers will continue to focus on seeking out discounts Discretionary spending will be stingy: many expected to see an following a solid holiday patterns, the realities increase of around 3% in and a still shaky housing market will keep a rein on their ability and desire to buy. of high unemployment 2011, compared with a gain of 3.5% in 2010. and opening their wallets wider mainly for special occasions. shoppers won't buy certain items until they absolutely need them. sales season. Predictions show that housing prices in some areas could decline another 6-9% in 2011. Foreclosures The unemployment rate in December 2010 sat at 9.4%. are also forecasted to increase by 20%. AN EXPANDING WORLD OF RETAILERS 2010 2011 Number of retail executives intending to increase domestic store expansion is up 25% from last year: 16% 41% Compared to last year, more retailers will expand overseas: 21% 25% Retailers have reduced the importance placed on the cost of reduction and containment: 81% 58% More retailers say customer service is top priority this year: 56% 75% More retailers also believe leader 69% 80% development is top priority for 2011: OUTSIDE THE STORE: U.S. ONLINE RETAIL SALES AND GROWTH $xxx.xB +x Percent Change from Previous Year Total Retail Sales 200B +12.5% 175B +12.7% $171.1B +4.4% +2.0% 150B $152.1B $132.3B $134.9B 1258 100B 758 Forrester Research forecasts apparel, accessories, and footwear to have the most sales in 2011 and become the largest ecommerce category. Estimated sales are expected to be $34.1 billion, compared to $27.0 billion in 2009. 50B 258 2008 2009 2010 2011 THE MOBILE AND SOCIAL SIDE OF RETAIL IN 2011 Mobile Social • While 2011 will be the year of m-commerce, some are also calling it the year of "f-commerce." Already several retailers have created small stores on Facebook, and it 2010 2011 BUY! won't be long before Facebook becomes a full-fledged channel in the world of retail. 28% 69% 2010 2011 69% of retail executives see mobile e-commerce as a top focus, up considerably from 28% in 2010. 61% 79% • Shoppers in 2011 are expected to use their phones to check both online and local prices, "check-in" using apps like Foursquare, research items before they buy them, and download coupons. • The number of retailers who report using Twitter jumped from 61% in 2009 to 79% in 2010. An additional 18% of retailers are expected to use it for networking and for their e-commerce programs during the next 18 months. • Mobile commerce sales more than doubled in the fourth quarter of 2010. 2011 sales will keep up the pace. Sources: kiplinger.com I bloomberg.com I homebuyinginstitute.com I forrester.com nef.com I emarketer.us I jekonline.comI blog.nielsen.com I retailigence.com Milo B THE NEW FACE BUY! OF RETAIL IN 2011 IN THE COMING MONTHS... Overall retail sales are Retail sales will resume their modest growth, As shoppers return to non-holiday spending Shoppers will continue to focus on seeking out discounts Discretionary spending will be stingy: many expected to see an following a solid holiday patterns, the realities increase of around 3% in and a still shaky housing market will keep a rein on their ability and desire to buy. of high unemployment 2011, compared with a gain of 3.5% in 2010. and opening their wallets wider mainly for special occasions. shoppers won't buy certain items until they absolutely need them. sales season. Predictions show that housing prices in some areas could decline another 6-9% in 2011. Foreclosures The unemployment rate in December 2010 sat at 9.4%. are also forecasted to increase by 20%. AN EXPANDING WORLD OF RETAILERS 2010 2011 Number of retail executives intending to increase domestic store expansion is up 25% from last year: 16% 41% Compared to last year, more retailers will expand overseas: 21% 25% Retailers have reduced the importance placed on the cost of reduction and containment: 81% 58% More retailers say customer service is top priority this year: 56% 75% More retailers also believe leader 69% 80% development is top priority for 2011: OUTSIDE THE STORE: U.S. ONLINE RETAIL SALES AND GROWTH $xxx.xB +x Percent Change from Previous Year Total Retail Sales 200B +12.5% 175B +12.7% $171.1B +4.4% +2.0% 150B $152.1B $132.3B $134.9B 1258 100B 758 Forrester Research forecasts apparel, accessories, and footwear to have the most sales in 2011 and become the largest ecommerce category. Estimated sales are expected to be $34.1 billion, compared to $27.0 billion in 2009. 50B 258 2008 2009 2010 2011 THE MOBILE AND SOCIAL SIDE OF RETAIL IN 2011 Mobile Social • While 2011 will be the year of m-commerce, some are also calling it the year of "f-commerce." Already several retailers have created small stores on Facebook, and it 2010 2011 BUY! won't be long before Facebook becomes a full-fledged channel in the world of retail. 28% 69% 2010 2011 69% of retail executives see mobile e-commerce as a top focus, up considerably from 28% in 2010. 61% 79% • Shoppers in 2011 are expected to use their phones to check both online and local prices, "check-in" using apps like Foursquare, research items before they buy them, and download coupons. • The number of retailers who report using Twitter jumped from 61% in 2009 to 79% in 2010. An additional 18% of retailers are expected to use it for networking and for their e-commerce programs during the next 18 months. • Mobile commerce sales more than doubled in the fourth quarter of 2010. 2011 sales will keep up the pace. Sources: kiplinger.com I bloomberg.com I homebuyinginstitute.com I forrester.com nef.com I emarketer.us I jekonline.comI blog.nielsen.com I retailigence.com Milo B

The New Face of Retail in 2011

shared by charles on May 03
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Shopaholics rejoice! Your spending ways have helped the retail economy chug along and now you can expect to see more stores come to your local mall. Shopping in your pajamas is more your thing? Don't ...

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