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How to Increase Your Likeability

How to Increase Your Likablility Advice from the New York Times best seller Enchantment Make crows feet Fake smiles utilize different muscles Real smile: than a genuine Duchenne smile, a real smile includes crows feet. also the eyes and cheeks. Fake smile: only engages the corners of the lips. "What does it cost to smile? Nothing. What does it cost not to smile? Everything, if it prevents you from connecting with people." Use the right words Dress for a tie Words are the facial expression of your mind. Use simple words: As the Danish proverb goes, "Big words seldom accompany good deeds." Use the octive voice: Consider the impact of these two phrases: "Use the right words" versus "The right words will be used by you." The passive voice is ineffective. This is one time you want a tie (no pun intended), not a victory or a loss. Keep it short: If people are interested, they will ask for more infor- mation, if they are not interested more information won't sway them. Overdressing says, "I'm richer, more powerful, and more important than you." Use common unambiguous analogies: familiar analogies (such as sports sayings and slogons) are a great way to build likeability, but only if the audience can relate. Perfect your handshake PH = V (e^2 + ve^2)(d^2) + (cg + dr)^ n{(4< s >^2) (4 ^2)}^2 + (ví + t + te)^2 + {(4^2 )(4^2)}^2 (d) Duchenne smile (e) Eye contact Under-dressing says, "I don't respect you. I'll dress any way that I please." (ve) Verbal greeting (cg) Completeness of grip (dr) Dryness of hand () Temperature of hands (5) Strength (vi) Vigour (te) Texture of hands (C) Control Equal Dressing says, "We're peers." What does that all mean? • Make eye contact throughout. • Utter an appropriate verbal greeting. • Make sure your hand is cool, dry, and smooth. • Make a Duchenne smile. • Use a medium level of vigor. • Stand a moderate distance from the other person. • Grip the person's hand and give it a firm squeeze. • Hold the handshake for no longer than 2 or 3 seconds. Don't impose Accept others your values Get close The most important factor in getting to know someone new is proximity. • people are not binary, we all have strengths and weaknesses Enchanting someone by imposing values on them is rare, and usually has the opposite effect. · everyone is better than you at something • people are more similar than different Unfortunately, large companies, and digital communications work against physical proximity. So get up and enchant by wandering around. Case Study: Getting Personal With Zappos If you don't agree with Zappos' core values, they'll pay you $2,000 to quit! With over 1,600 employees, proximity is hard at Zappos, but not impossible. Zappos shows employess when logging onto their computers. This, plus their odoption of Twitter helps keep everyone connected. f co-workers 97% Employment turnover is only 25%. That's 9.7% below the retail average. Only 3% of em- ployees have taken the deal. Pursue & project your passions People who are passionate about what they do are more interesting, and interesting people are enchanting. Scott McNealy Co-founder of Sun Microsystems George S. Patton General of U.S. Geena Davis Actress Army Scott's Passion: Hockey and golf. He built a rink in his back- yard in Silicon Valley. Geena's Passion: Archery. She came in 24th out of 300 women trying out for the 2000 Olympics USA archery team. George's Passion: Sailing. Patton's boat was called the When and If, referring to when and if he returned from WWI. Norio Ohga CEO of Sony Albert Einstein Bill Ford Executive Ford Motor Company Physicist Albert's Passion: Violin: "I know that the most joy in my life has come to me from my violin." Norio's Passion: Opera. He got a job Bill's Passion: Tae kwon do, hockey, at Sony because he complained about the quality of Sony's tape recorders. and folk guitar ("Billy Got Back" is his biggest hit). Find shared passions • Assume everyone has a passion • Assume you have something in common •Do your research 40% Default to yes The best negotiators "You can live your life one of 2 ways: thinking people are bad until proven good or thinking they are good until proven bad. Take my word for it: More people will like you if you believe people are good until proven bad." spend 40% of their preparation time fin- ding shared interests with the other party. By Guy Kawasaki

How to Increase Your Likeability

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This infographic uses tips from the New York Times best selling book, "Enchantment," to provide easy to do tips on increasing likability. A warm genuine smile, good attitude and eye contact can get yo...

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Guy Kawasaki

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