How To Choose the Right Home Health Software

HOW TO CHOOSE THE RIGHT HOME HEALTH SOFTWARE FOR YOUR AGENCY 1 Home BETTER SOFWARE PATIENT ADMISSIONS O Manage multiple payer sources; Medicare, Medicaid, Private Duty IMPROVED PATIENT OUTCOMES O Health care plan change warning O Automatic Medicare eligibility checks O Referral Database O Physician PECOS verification SCHEDULING FIELD VISIT O Select Care provider by skill O Alerts to avoid overlapping visits O Check Care providers availability O Ability to customize forms O Telephony O MD Portal, communication and O Auto populates calendar O Validate against Plan of Care, signatures with Physicians O Access to all required forms payer-required visits and PPS O Fully integrated Oasis Management, therapy required visits Oasis auto-populates the 485 Point of Care O Online: real time accuracy O Offline: Auto syncs with home office when internet connectivity is found O Access to patients full medical history (EMR) O Only input pertinent info, skips unnecessary questions O validation alerts before sending the document to the office to im- prove accuracy O Add questions in real time BILLING, AP & PAYROLL POWERFUL SOF WARE O Automatic electronic batch submission to & claim confirmation from Medicare O Automatic ERAS processing to AR O Payment posting at the visit level O Electronic or paper-based billing O Claims pre-validation to avoid billing errors ВЕTTER PATIENT OUTCOMES and rejections O Process payroll in units, visits or hours How to Manage the Process 1. Define your needs – What isn't working, and what do you need to fix it? Both from a clinical and business perspective 2. Put together a list - Requirements and questions 3. Review your budget 4. Demo and check references Key Questions to Ask O Longevity - Has the company been in business for over 10 years? O Scalability – can it grow with you? 5 patients or 5,000? O Payer Sources - Can it manage multiple payer sources with the same workflow? private duty, multi-agency, Medicare O Usability – is it easy for the clinicians & staff to learn, use and love? O Integration- Does the software offer integrated EDI, DDE, MD Portal, Point of Care and agency management? Or do you have to buy additional software? Required Nuts & Bolts O Web based O Robust reporting and visibility across multiple locations and payer sources O iMail: HIPAA compliant mail for clinicians and home office O Integrated EDI, DDE, Eligibility O Compliant- new therapy documentation requirements managed by the software O Secure - HIPAA compliant real-time backups in redundant locations O Unlimited users - unlimited users and unlimited upgrades included for one price, no surprises Ensure your Success O Support - phone-based and iChat technical support available at least 12 hours every business O Implementation - Reasonable time frame, dedicated support through transition O Training - onsite training for your entire staff (administrative and clinical) included, ongoing training opportunities both in person and on the Web Sources: igea+ igeasoftware.com home healthcare software