Dialogue in Design: Rheumatoid Arthritis

Dialogue in Design Verilogue... Rheumatoid Arthritis SOUND INSIG HT Percent of time talking 11:18 Average Length (1) of Interaction Who Does the Talking? 63% 15 Physician Average number of words per turn 6. 36% Patient 1% Caregiver Average Number of Questions Asked (2) Most Popular Questions Asked by Physicians (2) 3 Caregiver Are you experiencing stiffness first Do you have Are you able to any new symptoms since our last make a full fist? thing in the morning? appointment? Patient 17 Over-the-Counter Pain Relievers and Supplements Mentioned (2) Top 10 Medical Conditions Discussed (2) Physician 10% Stress Osteoporosis Osteoarthritis 9% 16% Ibuprofen Acetaminophen 8% Diabetes 13% | 12% 9% 8% Corticosteroids 5% Anemia Naproxen Aspirin Allergies Lymphoma Tuberculosis 5% 8% 5% Fish oil 2% | 2% 2% 4% Glucosamine Fibromyalgia Neuropathy Topical cream/gel 3% 28% 23% mouth eye 27% back 37% shoulder 25% stomach 25% elbow 26% arm 38% Where is Pain Mentioned Most by RA Patients? (2) wrist 35% finger 56% 25% hips knee 33% 44% leg foot Verilogue About this Data (1) Conversational data from Rheumatoid Arthritis conversations in Verilogue's database dated 11/2006 to 04/2012, excluding conversations under one minute in length. N = 3,247 (2) Conversational data from transcribed Rheumatoid Arthritis conversations in Verilogue's database dated 11/2006 to 04/2012. N = 2,709 SOUND N SIG H T www.verilogue.com