The Demand for Library & End-User Training Services in Turkey

STATS FOR PUBLISHERS THE DEMAND FOR LIBRARY & END-USER TRAINING SERVICES IN TURKEY The use and complexity of scientific databases in academic and professional research environ- ments is significantly growing. There is a demand from researchers, professionals, and academic ACCUCOMS offers USER-INTERACTION PROGRAMMES/TRAINING SESSIONS to educate institutional subscribers and end-users on these tools. We conducted a programme in Turkey and librarians for a more efficient use of these new over 2750 end-users from more than 100 universi- research tools. ties were reached. DATABASE TRAINING CHALLENGES HOW OFTEN LIBRARIES FACING LIBRARIANS WANT TRAINING 41.5% 21.4 % ONE TIME ONLY (5%) Constant TWICE A 23.9% Low Usage Costs = Unable to Justify Costs Product YEAR (44.7%) Interface & Functionality Changes Lack of Prior Information/ Training from Publishers MORE FREQUENTLY 65.4% 19.5% (6.3%) Lack of Prior Overwhelming Number of Information/ Training from Library Staff Databases/ Platforms ONCE A YEAR (44%) HOW LIBRARIANS LEARN TO USE PREFERRED TRAINING SCHOLARLY DATABASES METHOD OF LIBRARIANS 100% Onsite Training in Local Language 56% 71.1% Training from Internal Staff 44.7% 58,5% E Online Training in Local Language 40.3% 43.4% Online Webinars/ Presentations from 31.4% Publishers 17% E Onsite Training in Local Language 15.7% 1.3% E An increase of 60.4% in usage was experienced as a result of our training. 52.2% less time was spent on finding relevant information and more time was spent on research. A rentention rate of 10.7% was seen for subscriptions as a result of the increased usage. RESULTS OF OUR TRAINING LET'S TRAIN END-USERS! ACCUCOMS www.ACCUCOMS.COM | [email protected] RELY ON PERSONAL RESOURCES TRAINING FROM COLLEAGUES LIBRARY SUPPORT TRAINING FROM PUBLISHERS 0000