
Transcribed
Our latest survey reveals how big brands are set to lose millions online at Christmas
PEER 1 Hosting asked 1000 British adults about their online Christmas shopping plans. 70% said they would spend more online this Christmas if eCommerce sites were better... When asked which brands had the worst online shopping experience these were the ones that were named the most often: B&Q HOMEBASE TOPSHOP IKEA 2$ These factors were the reasons consumers were put off by brands online: 10* SAID SLOW WEBSITES 12* SAID POOR DELIVERV TIMES 14 SAID NOT SELLING ONLINE 12 SAID DIFFICULT WEBSITE TO S NAVIGATE 14" SAID HAVING TO CREATE AN ACCOUNT When consumers are put off by a brand online, this is where they go: OTHER WEBSITES COMPETITORS COMPETITORS PRODUCTS STORES www.peerlhosting.co.uk peer1 hosting THISYS YOUR LIFE
Our latest survey reveals how big brands are set to lose millions online at Christmas
shared by peer1 on Nov 11
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As Christmas looms around the corner, it is vital that retailers understand how to adapt their website to best suit the needs of their customers. With that in mind and with the biggest shopping period...
about to begin, we commissioned a survey and accompanying infographic that uncovered consumer opinions of how high street brands perform online.
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