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Amazon Fulfillment Process

Cloud services, stor- age, and applications a large part of Amazon's digital ven- IH THE CARDEN OF BEASTS Place order through Amazon's website amazon web services are ERIK LARSON amazon.com. / tures. Order information is processed and re- corded through Amazon's software, which is part of a digital "cloud". Data and infrastructure that support soft- ware platforms are ultimately stored in amazon's data centers. 1. ORDER Third parties can use AWS to sell their prod- ucts on the Amazon website and store their goods in their fulfill- ment centers. Goods amazon are also delivered through Amazon. amazon services an amazon.com company layout Fulfilment centers are stocked con- stantly and fulfill orders through an effi- cient inventory system and employees with specific tasks. 2. TRANSMIT 33,700 FULL TIME AMAZON EMPLOYEES WORLDWIDE (amazon.com 2010) Pickers gather products for an order. They navigate an efficient warehouse layout and walk an average of 5-20 miles a day. Stowers stock shelves by taking prod- ucts from the receiving line on library carts to their floor location using bar- codes. Stowers walk an average of 5-10 miles a day. SÜPPLY 3. STOW & PICK FULFILL Receivers scan supply shipments as they are received from the conveyor line and they move supplier products to library carts to be stocked in the ware- house by stowers. NYGRAT Amazon uses the following couriers for delivery: A1 Courier Services , ABF Freight System, Inc. , CEVA Logistics DHL Express Dynamex Ensenda Home Direct OnTrac UPS , i-parcel O LaserShip Parcel Pool U.S. Postal Service Pilot WPX DB Schenker FedEx Menlo Worldwide Presitge 4. SHIP Local Express Delivery Because of the close proximity of certain ful- fillment centers to some major metropolitan areas, for an extra cost, items can be deliv- ered on the same day for the following cities: Baltimore, MD Boston, MA * Chicago, IL * Dallas, TX * Indianapolis, IN Las Vegas, NV New York City, NY $ Washington, DC * Philadelphia, PA Phoenix, AZ Seattle, WA

Amazon Fulfillment Process

shared by resus on May 01
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This flowchart shows the general process Amazon uses to fulfill products through it's online retail site. This graphic was done in collaboration with CLUAA.

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Economy
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