IT Service Management (ITSM) redefining IT Operations Management
shared by motadata123 on Dec 17
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With evolving technologies & innovations in every business, the thin line between the business and IT is blurred, perhaps even non-existent. IT Service Management is no longer just a “nice to have,�...
�� or something that only suffices basic ticketing needs. IT Service Management tools are now the means by which IT delivers much needed business capability. Such tools are the enabler that offers real business value through the use of technology.
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MotadataSource
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