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IT Downtime: The Numbers

IT DOWNTIME THE NUMBERS ERROR While occasional periods of IT downtime are almost inevitable for businesses, the length and frequency of IT outages can prove extremely costly. Here are some statistics to show just how damaging even a short period of downtime can be. 6.4% Ö 80% Portion of IT costs that are incurred Average portion of annual revenue that a small business spends on IT expenses after initial purchase (AMR Research) (Gartner) $5,000 O 30 MINUTES Average time spent by employees each week in attempting to fix PC problems Annual cost of an unmanaged computer (Gartner) (Compass America) 200 MINUTES 404 $700 Average time spent on resolving an incidence of IT downtime Average monthly IT spend per user in a company (IT Process Institute) (Gartner) 37% Cost saving of a well-managed computer against an unmanaged computer 50% (Gartner) s1.55 MILLION Minimum projected portion of total cost of ownership for unmanaged computers arising from indirect costs such as productivity lost to IT downtime and troubleshooting Average annual cost of IT downtime for businesses (Gartner) (Aberdeen Group) 14.1 HOURS 545 Average annual IT downtime for businesses Average annual hours of staff productivity lost by a company to IT downtime (Aberdeen Group) (Coleman Parkes) - 81% 56% Portion of companies claiming to be unable to afford more than 8.76 hours Portion of Fortune 500 (0.1% unavailability) of annual IT downtime companies who experience average weekly downtime of at least 1.6 hours (Information Technology and Intelligence Corp) (Dunn & Bradstreet) 80% 25% Portion of data Portion of data centre managers who reported hourly downtime costs of $50,000 or more (USA Today) centre managers who reported hourly downtime costs of $500,000 or more L (USA Today) $6.48 MILLION 60% Hourly cost of IT downtime for a typical online brokerage company (Dunn & Bra Portion of availability and performance errors owing to misconfigurations eet) (Enterprise Management Association) REFERENCES ers ITSOLUTIONS

IT Downtime: The Numbers

shared by siobhan78 on Oct 18
We’ve gathered a series of statistics which show how damaging IT failure can be to a business


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