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The Fraud Threat

Threat Metrix. THE FRAUD THREAT How CHANCING CONSUMER BEHAVIORS ARE IMPACTING FRAUD PREVENTION TACTICS ThreatMetrix and The Ponemon Institute surveyed U.S. consumers who consider themselves active users of the Internet, looking at their behaviors online, on social networks and on mobile devices. The findings? One-third of consumers indicate their online purchases will exceed in-store shopping this year. This, despite the risk for fraud being at an all-time high. OVERALL SENTIMENTS AROUND FRAUD 72% 84% of consumers of consumers surveyed felt that it was surveyed are either "very concerned" or "concerned" about becoming a victim of online fraud. important for online payment services providers to protect them from fraud & other abuses. 43% of consumers surveyed felt that their perception about the security of an online bank or business website negatively affected their use of that site. MOBILE What kind of devices will shoppers use for online purchasing this holiday season? What kinds of products and services are shoppers comfortable with purchasing on smartphones/tablets? Music downloads 77% 49% 37% Tablet/smartphone apps 73% Gas for auto 69% Travel (flights, hotels, rental cars) 52% Consumer electronics/computers 48% Clothing 43% Government services, fees, taxes 31% Medical services 23% Home mortgage payments 22% 37%: Smartphone Automobile purchase/loan payments 19% 12%: Tablet None of the above 19% 12% 49%: Laptop/desktop Average 46% 2%: Other Do consumers believe fraud risk to be lower on a smartphone/tablet than on a desktop/laptop computer? 40%. 26% of MILLENNIALS agree of BOOMERS agree SOCIAL MEDIA 32% of consumers have browsed a company's Facebook page and then bought something on the company 51% of consumers surveyed felt Google (vs. 26% Facebook) would be more effective at protecting them against fraudsters and other abuses when shopping online. website. 20% of consumers have purchased something directly through Facebook. 51% 26% Data via ThreatMetrix, 2011 www.threatmetrix.com Threat Metrix.

The Fraud Threat

shared by youcom on Jan 23
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This infographic shows how changing consumer behaviors are impacting fraud prevention tactics. This infographic takes a look at the consumer shopping habits and the online shopping increase.

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Threat Metrix

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Computers
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