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FINANCIALS OPERATIONS ***** CUSTOMER SUPPORT PURCHASING SUPPORT QUALITY DATA ANALYSIS SECURITY IMPROVEMENT PROMOTION ERP VS CRM Enterprise Resource Planning (ERP) is a type of software used by companies of all sizes to integrate core parts of their business processes. Connecting business processes allows companies to streamline their processes and data across organizations gaining better visibility, improving reporting and decision making. It enables automation and improves business processes resulting in increase productivity and saving costs. Customer Relationship Management (CRM) is a type of software that is collecting data and manages all your company's interactions and relationships with customers and potential customers across digital and non-digital channels in order to improve customer experiences and drive better marketing results, sales growth, and provide more personalized and better customer service. A ADS AGILE DYNAMICS SOLUTIONS Departments: Departments: Finance and Accounting Marketing Purchasing Sales Supply chain Procurement & Sourcing Customer Service Field Service and Technicians Operations Human Resources USERS Project Operations Tasks Tasks Vendor collaboration Track and managing leads Financial reporting and forecasting Tracking progress and costs Warehouse and Inventory tracking Manage pipeline Automate customer service Track marketing campaigns Streamline sales processes Lowering purchasing costs Business process automation Data and process standardization PROCESSES Follow up with leads/customers Share data and collaborate Modules Modules Accounting and Financial Inventory & Warehouse Management Supply Chain Management Human Resources Management Lead Management Contact Management Pipeline Management Field Service Management Reporting and Analytics Marketing & Email Management Reporting and Analytics Automation and Workflows FUNCTIONS Customer Relationship Management Automation and Workflows Verticals Verticals Manufacturing Food & Beverage Retail Financial Services Banking Hotels Marketing, sales Agriculture Small businesses, Education Automotive Healthcare Oil and Gas Constructions Real Estate Insurance Government Energy Consulting Brick & Mortals INDUSTRY


shared by adynamicssolutions on Jan 27
Wondering what ERP and CRM set apart? In this infographic, we put head-to-head ERP vs CRM and what makes them unique, why companies are choosing them, and how you can select which system is the right for you.


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