Transcribed

Android vs iOS users: Who will stop using your app after it crashes?

Android vs iOS WHICH USERS STAY FAITHFUL • How many users abandon their favorite apps due to crashes? iOS Free Apps vs Paid Apps ANDROID USERS ARE LESS FORGIVING WITH FREE APPS FREE APPS 25% 11% of Android Users of iOS Users REMOVE THE APP AFTER CRASHES PAID APPS 45% 42% of iOS Users of Android Users REMOVE THE APP AFTER CRASHES Games vs Everyday Apps MOST IOS USERS WILL STOP PLAYING GAMES O 69% 42% of iOS Users of Android Users REMOVE THE APP AFTER CRASHES EVERYDAY APPS 54% 46% of Android Users of iOS Users REMOVE THE APP AFTER CRASHES *Everyday apps include apps that are used more than 10 times per day like Todo Lists, Note taking apps, Alarms, Weather and Photo sharing apps. Powered by: Based on data collected from more than 10.000 developers and 1 billion data points during October 2012. BugSense is a "BigData for Mobile Apps" platform, with more than 12.000 customers including VMWare, Samsung, Skype and Box.net. bugsense Bugsense specializes in quality metric analytics, app performance and error reporting. FREE

Android vs iOS users: Who will stop using your app after it crashes?

shared by bugsense on Nov 25

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Mobile apps that crash frustrate and disengage users. Will it be Android or iOS users the ones who are going to leave your app first? iOS user are the most demanding users. Used to the streamlined ... experience of iOS, iOS users won't tolerate many crashes, especially when it comes to games! The only way to ensure that your app will continue to perform as intended, is by monitoring any errors that may occur, analyzing their frequency and the circumstances under which they occur (in order to be able to prioritize and troubleshoot), and finally resolving them and letting your users know.