Click me
Transcript

Your online reputation the value of online review

YOUR ONLINE REPUTATION THE VALUE OF ONLINE REVIEW What customers say about you is more important than what you say about yourself. ANSWERED ALL OF MY QUESTIONS CARES HIGHLY RECOMMEND GREAT BEDSIDE MANNER ABOUT PATIENTS VERY GREAT JOB FRIENDLY TME T0 SAVED MY UFE SPENT LESS THAN 5 MIN. USTEN BEDSIDE MANNER RETURN WAITING ROOM OFFICE STAFF IS RUDE WAITED OVER 2 HOURS CHARGED ME OVER -DOLLARS Online local business reviews are the digital version of word-of-mouth adverstising. READ MORE REVIEWS FIRST 85% Consumers who read up to 10 reviews before they can trust a product or a business. PERSONAL RECOMMENDATION 72% Consumers trust online reviews as much as personal recommendations. POSITIVE REVIEWS MATTER 87% Consumer say positive reviews online reinforced their decision to purchase a product or service. Consumers who used PC in reading online reviews will make a purchase as Consumers who used mobile in reading online reviews will make a purchase as a result. 52% 78% a result. WAYS TO GET GREAT ONLINE REVIEWS Make it easy. Pick your preferred review site and include links or banners from your website, in emails and newsletters. Stick to one or just few sites. Wed lae to a ton va Adjust your message. Those not comfortable with technology need more encouragement. For the next generation, the simpler and less frequent request for reviews are more effective. The 90-6 Rule. 90 percent of consumer say that they read online reviews, only 6 percent write them. If the complaints are legitimate, these critics and find out what they want. They 6% engage frequently turn into your most vocal online supporters. Don't solicit. Many review sites penalize businesses that violate their terms of service by offering any kind of compensation for a review. TIPS TO AVOID BAD REVIEWS Make a visible Follow up customers complaint form on your site. immediately after the sale. Never fake Respond on negative reviews in consumer reviews or write in behalf online. of your clients. Receive, follow-up Be in good terms and solve isue with your local immediately. competitors. Customer Review Thank You! REVIEW REPUTATION REVENUE PRESENTED BY: RetailReviews ne .net www.retailreviews.net

Your online reputation the value of online review

shared by jufcyinfographics on Apr 19
26 views
0 shares
0 comments
What customers say about you is more important than what you say about yourself More Info http://www.retailreviews.net/

Publisher


Writer


Tags

retail review

Category

Business
Did you work on this visual? Claim credit!

Get a Quote

Embed Code

For hosted site:

Click the code to copy

For wordpress.com:

Click the code to copy
Customize size