When Are the Busiest Times for Incoming Phone Calls?

THE IT SECTOR % OF TOTAL |CALLS 100 22% 16% 18% 12% 8% 12% 12% MON TUE WED THURS FRI SAT SUN BUSIEST TIMES OF THE DAY Between 8-9AM Between 5-8PM 38% OVER THE WEEKEND OF CALLS RECEIVED THE LEGAL SECTOR MON 26.90% TUE 19.10% WED 16.14% THURS 17.70% FRI 17.50% 100 BUSIEST TIMES OF THE WEEK Monday Between 9-9:30AM 2 Busiest Between 4-4:30PM