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The Ultimate Guide to Implement Live Agent On Salesforce B2B Commerce

EDOCMATION TOP 10 FEATURES CHECKLIST HAVING A B2BONLINE STORE IS MUCH MORE THAN DUPLICATING A B2C EXPERIENCE. IT NEEDS TO FOR A POWERFUL HAVE THE RIGHT FEATURES THAT COMPREHEND THE EXCEPTIONAL CHALLENGES CONFRONTED B2B ECOMMERCE PLATFORM WHEN HANDLING B2B CUSTOMERS. COMPLEX PRICING Keeping prices up to date for thousands of customers and products can be a challenge. Plan for how you will address this problem. This generally occurs through a file system or integration, at bulk import prices. Consider limiting certain products to specific customers or customer groups. EXCELLENT PRODUCT DATA Having descriptive data for the product will improve the buying process and lead to conversion. Be sure to clearly display related items ( pitches and up-sells) during their checkout process. MOBILE RESPONSIVENESS Today, all websites should make it easy for mobile device users to interact and buy. The easiest way to get started is to make your site REAL-TIME responsive to mobile devices. INVENTORY LEVELS Continuous stock reports on product pages let clients know precisely where they are and assist you with maintaining a strategic distance from the danger of overselling stock and frustrating potential buyers. RE-ORDER OR QUICK ORDER FUNCTIONALITY Allowing clients tot include items by part number or SKU via a mass request structure, and having the option to quickly change the request amount for each line, can smooth out this process and speed up the checkout experience. FLEXIBLE ORDERING Why choose one-click replacement? Bundle your services and even your physical assets into subscriptions and have your customers switch to auto-renew for convenience and speed. MULTIPLE USERS IN A SINGLE ACCOUNT When your customers are businesses, many people can order from one account. Taking care of this can get troublesome. SUPPORT FOR SALES REPS B2B marketers often see the web as a threat. But an ecommerce site can be an asset to sellers and sellers can be an asset to the site. Structure your website to strengthen the customer's relationship with your representative. REQUEST A QUOTE Some products are difficult to price. An ecommerce site can allow customers to SELF-SERVICE submit a request for a quote and streamline the process. FUNCTIONALITIES By incorporating your site with an eCommerce platform, your clients will have the option to search your items, request cites, place requests, and reorder rapidly, check request status, and so on. WwW.DOCMATION.COM © DOCMATION 2021. ALL RIGHTS RESERVED.

The Ultimate Guide to Implement Live Agent On Salesforce B2B Commerce

shared by docmation on Mar 12
implementing live agent in Salesforce for better B2B e-commerce growth, you can always get in touch with us at Docmation for B2B commerce consulting.



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