Social Engagement Solution, Social Media Engagement in Banks

NOUS Social Media Engagement in Banks INFOSYSTEMS LEVERAGING INTELLECT 43% 31% 76% of social users interact with brands of social users interact with brands to of Banks are using Social Media as major marketing tool but only 48% of them are monitoring it 8+ on social media for a direct response to a banking problem or question gain direct access to customer service representatives of financial institutions or product experts in 58% Why Banks Engage in Social Media 24% Social Media Listening is the increase in marketing investments towards social media of banks that were monitoring social media are measuring ROI of social media campaigns by majority of financial brands Source: eMarketer, The financial Brand, Oracle Survey Social Media Analytics 济 To Understand the market Customer Relationship Management Find Social Media Advocacy Social CRM Potential Customers Social Engagement Solution enables Banks to Analyze competition Listen Analyze Promote Report To Track Social Sentiment Copyright 2016 © Nous Infosystems. All rights reserved | For more informtion, Please visit - www.nousinfosystems.com or mail us at [email protected] Nous Social Engagement Competency