Transcribed
Professional Services Automation (PSA) Software for MSPs and IT Professional
Phase I Phase II Phase III Phase IV Phase V Plan Acquire Transition Transition Exceed KNOWLEDGE REPOSITORY Planning & Acquisition Phase Knowledge Transfer Phase Transition Phase Guided Support Phase Steady State Process Excellence Infrastructure Setup Quality Process Setup Business Process Analysis Operations Management & Service Support Process Enhancement Knowledge Transition uality Measures & Knowledge Transfer Planning Infrastructure Support Operations Process Understanding technical Understanding Knowledge Reinforcement PROJECT MANAGEMENT QUALITY MANAGEMENT CLIENTS
Professional Services Automation (PSA) Software for MSPs and IT Professional
shared by johnmaverick0120 on May 03
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Over the past couple of decades, IT offshoring and outsourcing have grown significantly. However, the traditional approach of staff augmentation (where clients paid for each staff member a service pro...
vider added to complete an IT contract) soon made way for a robust model under which managed service providers (MSP) deliver specific capabilities for a given price. Markets and Markets estimates the global managed services market at USD 329 billion by 2025. Managed services include security, network, data center, IT infrastructure, and communication & collaboration.
The need for PSA software for MSP or IT PSA software has become imminent due to intense competition and demanding customers.
Read the full blog at https://www.productdossier.com/blog/details/0000000224
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