Outsourcing

OERMA OUTSOURCING possibilities #DiscoverRisk Discover new 12-26% M Is the rates of expected outsourcing growth across functions. =WHY OUTSOURCE? 62% 46% 43% 33% 27% 22% To reduce cost To gaiņ 24x7 operation càpability Тo access greater competency To reduce complexity To alleviate resource/ staffing pressure To improve quality RISKS IN OUTSOURCING On-time delivery performance and end- customer satisfaction levels may decline because of delays at third parties Providers may not be financially viable, thereby exposing the company to supply interruption risk Product or service quality may also suffer in outsourcing, affecting customer satisfaction The outsourcing transition phase may also if schedules and budgets are not achieved because of insufficient planning and/or resources Source: Deloitte, IBM,Proviti & APICS This infographic is presented by ERMA, Enterprise Risk Management Academy, based on the finding of a research conducted by the respective research firm. Visit www.erm-academy.org to get more insightful information on risk management. CONNECT WITH ERMA [email protected] | www.erm-academy.org y @ERMAcademy lin erm-academy