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The New A-B-C’s of Learning in the Future to Work

Cognizant Preparing tomorrow's workforce with a new way to learn With the rise of automation and artificial intelligence, businesses and higher-ed leaders have known for some time that they need to change how they teach the next generation of workers. According to our recent study, both have so far moved slowly when it comes to changing their education and training models. Now, the COVID-19 pandemic and an economic meltdown will require those in the hot seat to act swiftly and boldly. Cognizant's Center for the Future of Work surveyed 601 business executives and 262 higher education institutions (HEI), globally. Our findings provide insight into the changes these entities are making, the challenges they face, and what should be next on their agenda. Based on our findings, we've developed a future of learning equation that defines the five elements of change required. 1The majority of businesses and HEIS agree it's extremely important to prepare workers and students to work alongside emerging digital technologies. BUSINESSES HIGHER-EDUCATION INSTITUTIONS 80%72% (Percent agreeing it was somewhat or very important to equip workers and students with new skills and abilities for new types of work) Response base: 601 business executives and 262 higher education institutions They have a mammoth task ahead, though, to meet projected workforce needs. Today In Five Years 62% 57% 27% 20% BUSINESSES HIGHER-EDUCATION INSTITUTIONS Percentage of staff with the skill base to work with emerging digital technologies Percentage of students with the skill base to work with emerging digital technologies Businesses seem to be responding more quickly than higher education institutions to the need for new learning models. Fewer business than HEI respondents expressed concern about their ability to prepare the future workforce. BUSINESSES HIGHER-EDUCATION INSTITUTIONS 58% 84% (Percent agreeing it was somewhat or very challenging to increase speed, agility and flexibility) Response base: 601 business executives and 262 higher education institutions More than a third (35%) of Gen Z believe user-generated content will have more credibility than company (or education institution)-created content in the near future BUSINESSES HIGHER-EDUCATION INSTITUTIONS 72% 56% 41% 26% Identifying future skills Building future skills in parallel with identifying them Response base: 601 business executives and 262 higher education institutions Businesses are also more intent on speeding the pace of curriculum updates. 75% a one- to five-month SU frequency, from of businesses are of HEls plan to planning to move to increase update today's two- to six-year cycle to an annual one in the next five years. or even continuous refresh schedule in the next five years. To help businesses 3 and HEls facilitate the 2w10) TJA changes needed, we've developed a , kA future of learning HT3 OTJ equation: The Future of Skills Content+Training Learning = Speed Self-learning SKILLS: Identify skills required for future jobs. • Businesses and HEIS will need to partner more closely on honing the human and business skills that are vital to working with intelligent machines. 82% 81% 80% 77% 73% 67% 46% 44% Technical skills (web design, mobile app development, user-interface design, etc.) Human-centric skills Robotics/Al skills (mechanical design control, robotic vision, etc.) Business skills (communication problem-solving, flexibility, etc.) (project planning and management, etc.) Businesses HEIS Response base: 601 business executives and 262 higher education institutions CONTENT: Curate flexible, adaptive, continuously updated learning content. • This means curating rather than creating content; using predictive analytics to forecast workforce needs; and complementing traditional degree programs with badges and certifications. A majority of respondents believe badges and certifications will outweigh degrees in the future BUSINESSES HIGHER-EDUCATION INSTITUTIONS 80% 72% 1 Response base: 601 business executives and 262 higher education institutions TRAINING: Embrace new forms of teaching and training to increase learning effectiveness. BUSINESSES HIGHER-EDUCATION INSTITUTIONS 74% 75% Instructor-led, face-to-face training Instructor-led face-to-face training 44% 72% 38% 29% Instructor-led virtual training Instructor-led virtual training 64% 61% 28% 20% Al-driven training Al-driven training 76% 68% 19% 14% Augmented/virtual reality Augmented/virtual reality 68% 55% Today In five years SELF-LEARNING: Nurture an environment that empowers employees and students to take responsibility for skills growth. 61 of respondents said they plan to prioritize self-learning as a key training/teaching approach in the next five years. SPEED: Accelerate the timeframes in which skills are developed, content is curated, and training is delivered. Our future of learning framework is a starting point for * understanding what every individual needs to succeed in the work ahead. But this can't take place in a vacuum. The good news: 75% of businesses and HEls view collaboration as critical to successfully managing the transformative impact of the new machine age. To learn more, read the full report: "Relearning How We Learn, from the Campus to the Workplace" Visit our COVID-19 resources page at for additional insights and updates. © Copyright 2020, Cognizant All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners. TL Codex 4126.02

The New A-B-C’s of Learning in the Future to Work

shared by cognizant on Nov 13
As work changes, so does how we prepare employees to perform that work, from the campus to the workforce.




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