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Multi-Billion Dollar Bank Reduces Emails By Over 20% With New Virtual Agent Technology

IntelliResponse Success Story: ScotiaBank Scotiabank 12,500,000 CUSTOMERS Scotiabank is one of North America's premier financial institutions and Canada's in some 50 countries around the world. most international bank. •.• • • • •. 20% reduction in email volume Reports and analysis provide vital insight into how the bank's various groups (e.g. mortgages, Visa, etc.) can tailor their web site content and 200 ANSWERS in the database which can be accessed by questions worded in services to better meet customer needs %2. %$. %24 %$4 $ 24 1,000 95% of all queries recieving One Right Answer different ways ©Sreatives @ 00 intelliresponse www.lntelliResponse.com SPONSORED BY:

Multi-Billion Dollar Bank Reduces Emails By Over 20% With New Virtual Agent Technology

shared by intelliresponse on Aug 01
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Multi-Billion Dollar Bank Reduces Emails By Over 20% With New Virtual Agent Technology By IntelliResponse.

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