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Martech Interview with Christopher Miller, Vice President of Product, AI at HubSpot

Martech Interview with Christopher Miller , Vice President of Product , AI at HubSpot Explore HubSpot's Al revolution ! Learn how Al Assistants are reshaping marketing , sales , and service for a smarter future . But so much of their time is spent reactively answering questions or responding to issues . HubSpot Al uses generative Al to help take some of the reactive tasks off of support reps so they can spend their time proactively helping customers Check Out the New MTC Podcast . For more such updates , follow us on Google News Martech News Buyer and customer expectations are higher than ever , and support reps need to be able to proactively help their customers succeed . This could look like helping them get better usage out of their product , triaging product issues before they hit scale , or creating documentation to support custome Al Chatbot is trained off of a company's content - whether that's Knowledge Base articles , blog articles , or even a pricing page MTC Insights for MARTECHCUBE Modern Marketers klı www.martechcube.com

Martech Interview with Christopher Miller, Vice President of Product, AI at HubSpot

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The Content Assistant powered by OpenAI’s GPT model appears to be a powerful feature. How does HubSpot’s AI content assistant enhance the quality of work for marketers, sales teams, and service pr... ofessionals? Content Assistant is one of the tools within HubSpot’s AI Assistants, all designed to help marketers, sales and service professionals eliminate repetitive tasks, generate new content and boost productivity. This helps our customers spend more time connecting, and less time on manual activities. Read more:- channel partner local marketing Some examples of the ways content assistant can enhance the quality of work is: generating blog post ideas, titles, content and even images that resonate with customers based on SEO data; generating replies to customer support tickets and summarizing conversations to quickly loop in other team members; drafting emails for business development reps with context gathered from marketing; and generating reports based on a query to answer any question. Because HubSpot AI is built on top of the customer platform, it understands your content, has context about your business, and knows your customers. This helps generate better content than using a standalone AI tool. HubSpot’s AI tools have already made significant strides in enhancing productivity and quality for users. Looking ahead, what are some of your key strategic goals or visions for further advancing these AI capabilities within HubSpot’s platform? We believe that AI is going to give our customers more efficiency and effectiveness than everbefore. It will remove manual tasks and instead allow them to spend more time on creative and strategic work. With the launch of HubSpot AI, we’re excited to see how our customers use our AI tools, and hear their feedback on new problems we can help them solve. We’re also committed to learning from and experimenting with new AI technology as the space rapidly evolves, bringing it to our customers in a thoughtful way. As we look to the future, we remain dedicated to solving for the customer and helping them grow better. Check Out the New MTC Podcast. For more such updates, follow us on Google News Martech News

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