How Great Leaders Drive Employee Engagement

How Great Leaders Drive Employee Engagement Employee engagement leads to higher customer satisfaction, productivity and profitability; as well as lower absenteeism, turnover, and safety issues. But globally, only about 20 percent of workers are highly engaged. Here are the 3 ways great leaders increase employee engagement: Encouraging workers to take responsibility Recognizing good work Providing clarity CLIMATE Showing commitment They build a strong. positive climate to motivate individuals. The best ways to do this are through: Having clear standards Encouraging teamwork Encouraging employees to offer ideas and suggestions, provide forums for problem solving and take action to implement viable concepts Listening to employees and understanding their concerns Walking the talk, following through on commitments, admit mistakes and learn from them TRUST They show by their actions that they are trustworthy and trusted. While it's easy to erode trust through inconsistency, lying or having favorites, these are the 3 most important ways to build trust: "I am valued" "I am productive" RECOGNITION ACCOMPLISHMENT Communicate the link between their work and the overall strategy Express appreciation formally and informally "I like work" ENJOYMENT Be optimistic; you set the tone ADVANCEMENT Hold regular career conversations; provide access to seinor leaders NEEDS They are able to understand and meet employees' engagement needs. Forum's research found "I'm feeling challenged and getting ahead" that many factors motivate employees to contribute 'discretionary energy' to an organization and the dominant need varies by individual. The needs fall into 5 categories: BELONGING Express value for each person's unique contributions and create opportunities for teamwork "I am doing satisfying, meaningful work" Forum www.forum.com Strategy. Accelerated.