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The Cost of Missed Phone Calls for Businesses

EVERY CALL IS IMPORTANT Here's how small businesses answer calls and the impact this has on customers moneypenny An unbelievable 1 in 3 business calls are missed Of those missed calls. 29% ring out 71% go to voicemail 54% use the standard cell phone network greetings 33% use a tailored message referencing their business 13% don't even reference their business Voicemail You may think that voicemail covers you when you're unavailable but think again. 69% won't jeave a mesisage "Makes a business appear So, that's 2 out of 3 callers hitting your voicemail and simply hanging up! uxprofessional" The busiest day for calls: "IRRITATING" TUESDAY "MАKES A SMALL BUSINESS LOOK EVEN SMALLER" The busiest time for calls 10am Some industries fare better than others. How do you compare? 41% 36% 34% 32% 32% 31% 21% 15% 9% Construction Retail IT Marketing Real estate Hospitality Financial Legal Manufacturing Caller experience Calls were Industry winners Leaderboard Scored on: 1 Manufacturing Friendly Manufacturing 2 Hospitality nature 3 Real estate Clear 4 Marketing speech Hospitality 5 Legal Actively Real estate 6 Construction listening 2 7 Retail Positive 3 S Financial attitude 9 IT Handling every call brilliantly will delight your customers and improve your bottom line moneypenny Solutions for every business Trustpilot Call AnswerinE ***** Moneypenny helps businesses earn new and retain existing customers by providing flexible, dedicated support for their calls and live chat Dedioled aceptioniat to aner Live Chat Chats managed your bihut O @HelloMoneypennyUS in Moneypenny B66.202.0005 @Moneypenny Missed calls

The Cost of Missed Phone Calls for Businesses

shared by drewgriff1980 on Jan 13
In an age of super-fast digital communications, phone calls remain an incredibly important source of leads for businesses of all sizes. In fact phone calls are often seen as a superior source of in...


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