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Containing Content: Our Playbook on Robust Content Moderation - Wipro

Containing Content An ocean of user generated content is being produced every second . Without moderation , we cannot hope to keep the internet safe for communities counting on it for support and information . What happens in an internet minute 500 hours of video uploaded 69K + 510K 21M snaps created photos / video shared on Instagram We go deep Wipro's Trust and Safety Services offer comprehensive support for content moderators , equipping them with the strategies and technologies they need to stay above water . We are a trusted partner to major organizations , including a leading search engine and a popular social media platform . Zero room for error Moderators review large volumes of inappropriate posts · either flagged by Al or reported by users with barely a minute to decide if these meet or violate community standards . This leads to an error rate of 10 % in the process . To put that in perspective , for every two million posts per day on any platform , roughly 200,000 errors slip past the moderation net - each with the potential to wreak havoc on a national or global scale . Calm waters Content moderators don't have it easy . Being intentional about their wellness has led to a wellbeing and resilience framework that is based on evidence - based research and practical knowledge . comments posted on FB 22,000+ Content moderators Advanced moderation and support services Wipro has been at the forefront of IT service capabilities for over four decades . We have leveraged our capabilities to design and enhance our trust and safety solutions and are one of the pioneers in this domain . We are among the top 10 companies in the world which offer robust trust and safety solutions that cater to diverse use cases . Stemming the tide Human moderators alone cannot keep up with the swell of online content . To work most effectively , they need the support of Artificial Intelligence ( AI ) , Machine Learning ( ML ) , and Automation . wipro III 350M tweets posted 1.1B Content uploads reviewed annually 15+ Global languages supported A planet - sized problem Cultural and regional differences , language nuances , economic priorities , socio - political distinction , and varying ethical standards make moderating content across the globe difficult to do consistently . The hybrid approach Engaging humans and technology is the optimal way to minimize problematic content and the cost of moderation . With a hybrid approach , moderation can easily go from preventing to predicting , and from passive to real - time alerts .

Containing Content: Our Playbook on Robust Content Moderation - Wipro

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In today’s digital landscape, there is a constant stream of user-generated content. Moreover, the online-savvy population is more inclined to believing the information and viewpoints they discover o...

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