Company Project Update (Internal)

PROJECT UPDATE COMPANY X'S NEW WEBSITE 28 8% 25 WORKING BASED IN COMBINE INDIVIDUALS CITIES WEBSITES & GLOBALLY BRANDS 1 GOAL A SINGLE, UNIFIED WEBSITE THAT IS CUSTOMER EASY Tο GLOBAL FOCUSED USE THE MILESTONES NOW 2011 01.2012 06.2013 07.2013+ EXECUTIVE DECISION FIRST COMMITTEE LAUNCH UNIFIED ONGOING CHANGES TO TO UNIFY TO A SINGLE MEETING BRAND AND THE SITE WILL CONTINUE WEBSITE PHASE 1 WEBSITE TO IMPROVE IT THE PROBLEMS THE SOLUTION 25 UNIFIED 1 UNIQUE WEBSITES SITE UNDER X OFTEN OUT OF DATE There are too many sites to maintain for timely updates. EASY TO MAINTAIN 30 CONFUSING TO USERS EASY TO NAVIGATE The different designs and site maps make it difficult for visitors to navigate. REFLECTS GLOBAL DIFFICULT TO LOCATE CORRECT X SERVICE COMPANY X BRAND Traffic gets divided among all the different sites and users can't easily locate the service. HOW DOES IT ALIGN WITH OUR STRATEGY? INCLUSIVELY ENGAGE GLOBAL INVIGORATE MEMBERSHIP CUSTOMERS & MEMBERS AND CUSTOMER COLLABORATION Qo Encourage engagement of customers in priority markets Build and nurture communities with tools and resources that collectively enable success and competitiveness. COMPANY X STRATEGIC INTENTS INCREASE REVENUE GENERATING OPPORTUNITIES ESTABLISH X AS A GO-TO RESOURCE Improve efficiency and 24/7 accessibility Easier access to education, information, and tools that advance success of core to serve and support customers in core markets. communities, including sustainable commitments. WHAT'S GOING TO CHANGE PHASE PHASE 2 JUNE 2013 PRIL+ 201 UNIFY THE BRAND AND CONTENT CONTINUE TO ADD INTO A SINGLE SITE AND IMPROVE CONTENT MANAGEMENT BETTER SEARCH ENGINE IMPROVED PORTALS OPTIMIZATION New content management system (CMS) to easily post content. Improvements to portals such as Product 1, Product 2, and Product 3. REVISED CAREERS SECTION NEW DESIGN AND INCORPORATED SOCIAL MEDIA STRATEGY PORTAL Fresh new design and navigation with improved search. A broad and developed strategy for increased integrations with YouTube, Facebook, Twitter, etc. NEW GOVERNANCE TARGETED PAGES MODEL FOR MAINTAINING SITE REGION SPECIFIC POSTING Different pages for different regions for all target audiences. Regions will be able to post region specific content easily. LIMITED SOCIAL MEDIA INTEGRATIONS LIVE CHAT This will include Communities of Interest collaboration portal. *phase 2 top priority WHO'S INVOLVED? MONTREAL RICHMOND CHESTER FRANKFURT TORONTO IRVING CLEVELAND NORTH CAROLINA HONG KONG # OF CONTRIBUTORS BY CITY SPECIALIZED AREAS TESTING AND CERTIFICATION SERVICES STANDARDS SERVICES