Clash of the Titans: VoIP v/s UCaaS [Infographic]

VoIP Vs UCaaS Voice over Unified Communications Internet Protocol as a Service What is VolP? What is UCaas? Hold calls over the internet Voice + Video + Message. instead of using wired telephone systems An integrated platform to handle all business communications Cost Cost %24 Comparable to UCaaS- lower upfront costs than traditional phones. No extra maintenance cost Lower upfront costs than traditional phones. No extra maintenance cost for users. Features Features Voice features All voice features IVR, call logs, recordings, analytics and reports, multi-device compatibility, voicemail-to-email, etc. + video conferencing HD quality, invite members, screen and file sharing, switch devices, etc. + messaging Data sharing, private and group chats, unified channels and more However, these two aren't entirely separate entities... UCaas is an upgraded version of VoIP. It expands the notion of VolP to include other channels of communication. Video UCaaS Voice Chat You can scale up to UCaas anytime since most VolP service providers also deliver UCaas solutions. What is the right choice for your business? Evaluate your needs 01 02 You need a hassle-free yet VOIP will be a more powerful telephony system cost-effective solution for you. Integrate with CRM to improve for a small team communication. Optimise your You want to improve collaboration operations with UCaaS-use phones, between teams and with clients video, messages, as well as cloud sharing tools in an integrated solution instead of Research shows that only 1% of businesses report not using messaging, video, team collaboration or contact centre software. What other comunication software do you use? None 1% 83% 76% 64% 17% Team Video/Web Conferencing Collaboration Contact Center Messaging/Chat Application Software What should you do if... You have You're changing my business structure to be security concerns? more decentralised? Do nothing! UCaas and VolP, both, provide enterprise-grade encryption and firewall security. With a greater requirement for collaboration between numerous employees, you can Internet conversations are now use UCaaS to create a smooth more secure than wired systems. workflow and increase profits. Your business is blooming? You're shifting to a remote model? Improve remote operations with UCaaS-hold meetings and share With a greater requirement for collaboration between presentations online. Have all numerous employees, you can your progress updated in real-time on the dashboard. use UCaaS to create a smooth workflow and increase profits. Acefone www.acefone.com