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Choosing the Right Business Phone Solution

Selecting the Right Business Phone Solution What are the most important questions to ask a potential VolP service provider? - First make sure you can port your numbers over to them. Ask if there are any contracts to be signed. - Ask how many customers/phone lines they currently support and how often they have network outages. Check out user reviews (WhichVoip has 4000+ user reviews!) and look at provider's social media channels for outages! Hardware Software Flexible International Calls Easy Cheap Full Service Feature Rich IP-PBX PBX Hosted VOIP Basic Landline Cell Phones 110101|1001 0001011100 OIO1000I 11010110001 Virtual Internal Calls Very Reliable Small Biz Large Biz Mobile Cloud and Media Types of Telephony Landline: Your basic plain old telephone service (POTS) hookup. One line, one phone. PBX: The classic analog phone extension system, offering free internal calling, advanced call features and a unified, central telephone number. A digital PBX system that operates off of VOIP rather than a traditional landline. Can be hardware based, software based or both. Hosted VOIP: An externally hosted and supported phone system operating over VOIP and maintained by a service provider. Cell Phones: An alternative to a dedicated phone network where employees are given individual cell phones on a company phone plan. May be a more viable option for companies where employees are not often operating out of a central office. Hardware Installation and maintenance of on site hard- ware is required. Flexible Easily adaptable for scaling, customization and individualization. Software Typically comes with software for managing call features and services. O Very Reliable Will still function during emergency sit- uations and/or system failures. Small-Medium Biz Appropriate for small to medium size businesses. Internal Calls Free internal calling and extensions for in- dividual lines. Large Biz Appropriate for larger scale businesses (500+ employees) International Calls Cheaper options for international calling Easy Easy installations, setup and management. Mobile Can incorporate mobile networks and devices. Cheap Cheap calls and significant savings on monthly phone bill. Cloud and Media Cloud based streaming media ser- vices such as video conferencing. Full Service Extensive customer support and hosted ac- count management. Virtual System is hosted and managed off-site and ac- cessed virtually (online) Feature Rich Supports advanced features, including business focused options. VOIP WHICH

Choosing the Right Business Phone Solution

shared by Nielsn on Aug 26
A handy guide that maps business oriented features to corresponding telephony setups. Choose the features that are important to you and see which setups are most compatible for your company.


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