Business Process Outsourcing and Automation

FSSI Document Outsourcing Specialists Business Process Improvement Guide Business process improvement ( BPI ) is when a company analyzes their internal procedures to identify areas where they can improve accuracy and efficiency , and then optimize those processes to help improve the overall efficiency of its business processes . BPI allows companies to grow and gain more insight on which processes need to be reworked or reevaluated . # 1 # 2 # 3 # 4 # 5 Goals of Business Process Improvement • Minimize employee resources spent on menial / tedious tasks • Centralize business processes and integrate functions • Control , organize and automatically execute strategies • Use data to continuously improve processes • Improve the quality of the output • Reduce the time required for jobs • Identify wasted efforts from previous processes • Reduce friction during processes • Meet regulatory compliance guidelines Common Areas of Improvement • Speeding up business cycles • Reducing operating costs • Improving the quality of products and services • Boosting employee engagement and productivity • Creating a better customer experience Steps for Success • Analyze : Understand your business needs , and identify important metrics . • Redesign / Automate : Identify areas of improvement , fine - tune processes • Implement : Inform all stakeholders of your changes - monitoring changes closely and measuring results • Test : See how changes affect items in real - time , run updates and additional integrations if needed • Outsource : Partner with an expert team to delegate menial tasks away from your everyday operations - giving back valuable time and resources Process Improvement Benefits of Outsourcing • Reduced communication costs • Fast and compliant data processing • Reduction in risk and errors • Improved stakeholder and supplier relationships • Better quality end products • More productive employees • Engaged and informed customers Examples of Print - Mail Automation • Sending emails to confirm file receipt • Sending email notifications for missing files • Routing files for immediate processing • Creating a PDF Approval File for client review and approval • Archiving , then destroying input files based on business rules **** WIN + $ 10