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Backtrack America: The price Bank of America pays for being behind customer sentiment

22045 bank america 12860 8401 banks fee Backtrack America – The price Bank of America pays for being behind customer sentiment 6436 debit 6059 percent card 5445 5431 4842 year fees Amid a series of missteps, customers and investors gave direct and timely feedback to Bank of America throughout their difficulties in 2011. Correlating disparate data sources reveals unrealized opportunities to respond to public displeasure through company direction and engagement. Overlaying that volume against stock price, average and cumulative sentiment displays the power of the public to be ahead of the market and Bank of America's pattern of ignoring them. STOCK 4395 financial debit card 4170 4123 YEAR TO DATE 50% customers 4116 рeople credit 4094 3832 down last 3525 3493 CUMULATİVE SENTIMENT money market billion 3451 3438 3409 We have a right to make a profit. million 3352 3256 The question for today is why is Bank of a's stock collapsing? What does the market see that Bank of America's company us Ame 3146 3128 Finally responding to customer backlash, BoA drops planned fees, only after Wells Fargo and JP Morgan Chase announce similar moves. STOCK PRICE news CEO Brian Moynihan, defending the decision to levy fees on customers. This causes a rapid rise in volume and reduction in sentiment and stock price. time management and auditors don't? 3117 3044 street debt quarter business 3036 2793 2786 Henry Blodget, Business Insider 2746 2734 CO wall day protesters Occupy big capital 2682 2622 2594 SENTIMENT 2485 Public displeasure manifests with attacks on the BoA website, shutting it down for nearly a week. Shawn White, VP Opera- tions at internet monitor Keynote says, "I've never seen anything this severe, affecting the largest banking institution for this long, for this many people all across the country." 2465 may oakland 2454 2449 BoA continues to deal with the Rumors fly of potential charges BoA is planning to pass on to customers to offset new merchant charge limitations. Bank of America spokeswoman Anne Pace says, 2416 fallout and must now repair its tattered brand. Over 65,000 mortgage wall street 2414 back week those wells 2411 2290 BoA announces planned $5/month fee for debit card users, prompting customer outcry and the lowest stock value since 2009. Comfortable that BoA has have RSVP'd to Bank Transfer BoA announces planned reductions to workforce of 36,000. 2289 2241 Day on Facebook, started by a disgruntled BoA customer. Customers continue to post "break up" videos to Youtube. YTD stock is off 50%. stock 2221 The economics of offering a debit card have changed. account 2187 absorbed the initial heat, Wells Fargo, Chase, Regions and Suntrust announce similar fee hikes. month per first 2178 2172 2151 VOLUME charge 2100 2097 many August September October © EvoApp 2011 ccEsativeS Licensed under Creative Commons for redistribution www.evoapp.com TRENDING 22045 bank america 12860 8401 banks fee Backtrack America – The price Bank of America pays for being behind customer sentiment 6436 debit 6059 percent card 5445 5431 4842 year fees Amid a series of missteps, customers and investors gave direct and timely feedback to Bank of America throughout their difficulties in 2011. Correlating disparate data sources reveals unrealized opportunities to respond to public displeasure through company direction and engagement. Overlaying that volume against stock price, average and cumulative sentiment displays the power of the public to be ahead of the market and Bank of America's pattern of ignoring them. STOCK 4395 financial debit card 4170 4123 YEAR TO DATE 50% customers 4116 рeople credit 4094 3832 down last 3525 3493 CUMULATİVE SENTIMENT money market billion 3451 3438 3409 We have a right to make a profit. million 3352 3256 The question for today is why is Bank of a's stock collapsing? What does the market see that Bank of America's company us Ame 3146 3128 Finally responding to customer backlash, BoA drops planned fees, only after Wells Fargo and JP Morgan Chase announce similar moves. STOCK PRICE news CEO Brian Moynihan, defending the decision to levy fees on customers. This causes a rapid rise in volume and reduction in sentiment and stock price. time management and auditors don't? 3117 3044 street debt quarter business 3036 2793 2786 Henry Blodget, Business Insider 2746 2734 CO wall day protesters Occupy big capital 2682 2622 2594 SENTIMENT 2485 Public displeasure manifests with attacks on the BoA website, shutting it down for nearly a week. Shawn White, VP Opera- tions at internet monitor Keynote says, "I've never seen anything this severe, affecting the largest banking institution for this long, for this many people all across the country." 2465 may oakland 2454 2449 BoA continues to deal with the Rumors fly of potential charges BoA is planning to pass on to customers to offset new merchant charge limitations. Bank of America spokeswoman Anne Pace says, 2416 fallout and must now repair its tattered brand. Over 65,000 mortgage wall street 2414 back week those wells 2411 2290 BoA announces planned $5/month fee for debit card users, prompting customer outcry and the lowest stock value since 2009. Comfortable that BoA has have RSVP'd to Bank Transfer BoA announces planned reductions to workforce of 36,000. 2289 2241 Day on Facebook, started by a disgruntled BoA customer. Customers continue to post "break up" videos to Youtube. YTD stock is off 50%. stock 2221 The economics of offering a debit card have changed. account 2187 absorbed the initial heat, Wells Fargo, Chase, Regions and Suntrust announce similar fee hikes. month per first 2178 2172 2151 VOLUME charge 2100 2097 many August September October © EvoApp 2011 ccEsativeS Licensed under Creative Commons for redistribution www.evoapp.com TRENDING 22045 bank america 12860 8401 banks fee Backtrack America – The price Bank of America pays for being behind customer sentiment 6436 debit 6059 percent card 5445 5431 4842 year fees Amid a series of missteps, customers and investors gave direct and timely feedback to Bank of America throughout their difficulties in 2011. Correlating disparate data sources reveals unrealized opportunities to respond to public displeasure through company direction and engagement. Overlaying that volume against stock price, average and cumulative sentiment displays the power of the public to be ahead of the market and Bank of America's pattern of ignoring them. STOCK 4395 financial debit card 4170 4123 YEAR TO DATE 50% customers 4116 рeople credit 4094 3832 down last 3525 3493 CUMULATİVE SENTIMENT money market billion 3451 3438 3409 We have a right to make a profit. million 3352 3256 The question for today is why is Bank of a's stock collapsing? What does the market see that Bank of America's company us Ame 3146 3128 Finally responding to customer backlash, BoA drops planned fees, only after Wells Fargo and JP Morgan Chase announce similar moves. STOCK PRICE news CEO Brian Moynihan, defending the decision to levy fees on customers. This causes a rapid rise in volume and reduction in sentiment and stock price. time management and auditors don't? 3117 3044 street debt quarter business 3036 2793 2786 Henry Blodget, Business Insider 2746 2734 CO wall day protesters Occupy big capital 2682 2622 2594 SENTIMENT 2485 Public displeasure manifests with attacks on the BoA website, shutting it down for nearly a week. Shawn White, VP Opera- tions at internet monitor Keynote says, "I've never seen anything this severe, affecting the largest banking institution for this long, for this many people all across the country." 2465 may oakland 2454 2449 BoA continues to deal with the Rumors fly of potential charges BoA is planning to pass on to customers to offset new merchant charge limitations. Bank of America spokeswoman Anne Pace says, 2416 fallout and must now repair its tattered brand. Over 65,000 mortgage wall street 2414 back week those wells 2411 2290 BoA announces planned $5/month fee for debit card users, prompting customer outcry and the lowest stock value since 2009. Comfortable that BoA has have RSVP'd to Bank Transfer BoA announces planned reductions to workforce of 36,000. 2289 2241 Day on Facebook, started by a disgruntled BoA customer. Customers continue to post "break up" videos to Youtube. YTD stock is off 50%. stock 2221 The economics of offering a debit card have changed. account 2187 absorbed the initial heat, Wells Fargo, Chase, Regions and Suntrust announce similar fee hikes. month per first 2178 2172 2151 VOLUME charge 2100 2097 many August September October © EvoApp 2011 ccEsativeS Licensed under Creative Commons for redistribution www.evoapp.com TRENDING 22045 bank america 12860 8401 banks fee Backtrack America – The price Bank of America pays for being behind customer sentiment 6436 debit 6059 percent card 5445 5431 4842 year fees Amid a series of missteps, customers and investors gave direct and timely feedback to Bank of America throughout their difficulties in 2011. Correlating disparate data sources reveals unrealized opportunities to respond to public displeasure through company direction and engagement. Overlaying that volume against stock price, average and cumulative sentiment displays the power of the public to be ahead of the market and Bank of America's pattern of ignoring them. STOCK 4395 financial debit card 4170 4123 YEAR TO DATE 50% customers 4116 рeople credit 4094 3832 down last 3525 3493 CUMULATİVE SENTIMENT money market billion 3451 3438 3409 We have a right to make a profit. million 3352 3256 The question for today is why is Bank of a's stock collapsing? What does the market see that Bank of America's company us Ame 3146 3128 Finally responding to customer backlash, BoA drops planned fees, only after Wells Fargo and JP Morgan Chase announce similar moves. STOCK PRICE news CEO Brian Moynihan, defending the decision to levy fees on customers. This causes a rapid rise in volume and reduction in sentiment and stock price. time management and auditors don't? 3117 3044 street debt quarter business 3036 2793 2786 Henry Blodget, Business Insider 2746 2734 CO wall day protesters Occupy big capital 2682 2622 2594 SENTIMENT 2485 Public displeasure manifests with attacks on the BoA website, shutting it down for nearly a week. Shawn White, VP Opera- tions at internet monitor Keynote says, "I've never seen anything this severe, affecting the largest banking institution for this long, for this many people all across the country." 2465 may oakland 2454 2449 BoA continues to deal with the Rumors fly of potential charges BoA is planning to pass on to customers to offset new merchant charge limitations. Bank of America spokeswoman Anne Pace says, 2416 fallout and must now repair its tattered brand. Over 65,000 mortgage wall street 2414 back week those wells 2411 2290 BoA announces planned $5/month fee for debit card users, prompting customer outcry and the lowest stock value since 2009. Comfortable that BoA has have RSVP'd to Bank Transfer BoA announces planned reductions to workforce of 36,000. 2289 2241 Day on Facebook, started by a disgruntled BoA customer. Customers continue to post "break up" videos to Youtube. YTD stock is off 50%. stock 2221 The economics of offering a debit card have changed. account 2187 absorbed the initial heat, Wells Fargo, Chase, Regions and Suntrust announce similar fee hikes. month per first 2178 2172 2151 VOLUME charge 2100 2097 many August September October © EvoApp 2011 ccEsativeS Licensed under Creative Commons for redistribution www.evoapp.com TRENDING 22045 bank america 12860 8401 banks fee Backtrack America – The price Bank of America pays for being behind customer sentiment 6436 debit 6059 percent card 5445 5431 4842 year fees Amid a series of missteps, customers and investors gave direct and timely feedback to Bank of America throughout their difficulties in 2011. Correlating disparate data sources reveals unrealized opportunities to respond to public displeasure through company direction and engagement. Overlaying that volume against stock price, average and cumulative sentiment displays the power of the public to be ahead of the market and Bank of America's pattern of ignoring them. STOCK 4395 financial debit card 4170 4123 YEAR TO DATE 50% customers 4116 рeople credit 4094 3832 down last 3525 3493 CUMULATİVE SENTIMENT money market billion 3451 3438 3409 We have a right to make a profit. million 3352 3256 The question for today is why is Bank of a's stock collapsing? What does the market see that Bank of America's company us Ame 3146 3128 Finally responding to customer backlash, BoA drops planned fees, only after Wells Fargo and JP Morgan Chase announce similar moves. STOCK PRICE news CEO Brian Moynihan, defending the decision to levy fees on customers. This causes a rapid rise in volume and reduction in sentiment and stock price. time management and auditors don't? 3117 3044 street debt quarter business 3036 2793 2786 Henry Blodget, Business Insider 2746 2734 CO wall day protesters Occupy big capital 2682 2622 2594 SENTIMENT 2485 Public displeasure manifests with attacks on the BoA website, shutting it down for nearly a week. Shawn White, VP Opera- tions at internet monitor Keynote says, "I've never seen anything this severe, affecting the largest banking institution for this long, for this many people all across the country." 2465 may oakland 2454 2449 BoA continues to deal with the Rumors fly of potential charges BoA is planning to pass on to customers to offset new merchant charge limitations. Bank of America spokeswoman Anne Pace says, 2416 fallout and must now repair its tattered brand. Over 65,000 mortgage wall street 2414 back week those wells 2411 2290 BoA announces planned $5/month fee for debit card users, prompting customer outcry and the lowest stock value since 2009. Comfortable that BoA has have RSVP'd to Bank Transfer BoA announces planned reductions to workforce of 36,000. 2289 2241 Day on Facebook, started by a disgruntled BoA customer. Customers continue to post "break up" videos to Youtube. YTD stock is off 50%. stock 2221 The economics of offering a debit card have changed. account 2187 absorbed the initial heat, Wells Fargo, Chase, Regions and Suntrust announce similar fee hikes. month per first 2178 2172 2151 VOLUME charge 2100 2097 many August September October © EvoApp 2011 ccEsativeS Licensed under Creative Commons for redistribution www.evoapp.com TRENDING

Backtrack America: The price Bank of America pays for being behind customer sentiment

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Two words send shivers up the spines of Bank of America executives, haunting their dreams, causing them to break out in cold sweat. Those words? Molly Katchpole. You see, Molly has gone viral. Very ...

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