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10 Years of A&D Plumbing Services

ADservices Plumbing Plumbing and Heating Services 10 Years of A&D Plumbing 2014 was no doubt a big year for us, lets take a look at our history The Start of A&D Plumbing Plumbing has always been a passion of mine, so I decided to enrol myself in a short course to see if I would enjoy pursuing my interest. Turns out I did, as I passed the course with flying colours which led me to take part in other programmes to expand my skill set. It was at this point I decided to use my putting in expertise and start the hard work, dedication and long 10 YEARS OF: AD Plumbing Services hours to become my own boss and help the staff at A&D Plumbing develop within the company. Challenges in the first year: As most of us know, working in the real world is very different to the classroom. It's important to show paying customers that you have the knowledge and skills to complete the job successfully, even if you are new to the trade. In the early years of the business, I did a great deal of subcontracting which involved working long hours, seven days a week, so finding work was not a problem. Our First Big Job The biggest job we were hired for during our first few years of business was a bathroom, ensuite and boiler refit all at the same property. We have since decided not to carry out bathroom refits as we want to focus on boiler installations, but we were very proud to be hired for such a large job when we first started. Biggest challenge in the last 10 years Much like most other businesses, the biggest challenge the company faced in our first 10 years of trading was the recession. Therefore, we consider one of our greatest achievements to be making it through this tough financial time and still providing a comprehensive range of services on the other side. Our Improvements There have been many significant improvements that have taken place within the company which have contributed to its success, including: • Improved quality control More extensive knowledge of the industry • Faster level of service • Better regulated • More professional services i.e. uniforms, sign-written vans, cards, better aftercare A With the hard work and dedication of our committed staff, the company has gone from 755166 strength-to-strength over its 10 years of business, allowing both our team to expand and workload to grow. OUR MILESTONES BECOMING GAS SAFE REGISTERED BEING APPROVED BY THE APHС BECOMING OFTEC REGISTERED JOINING THE GUILD OF MASTER CRAFTSMEN BAXI REGISTERED INSTALLERS BAXI ASSOCIATE INSTALLERS BAXI APPROVED INSTALLERS WORCESTER ACCREDITED INSTALLERS How we've grown in the last 10 years Pumbing AU Serviceš A Services Plumbing oclece-on Smices ADrog 4 . Plumbing Senvices- Doh Senion Gos &Cenhol Hecting • 24/7 Enegency www.onddlnig 24/7 Emergency A&D Plumbing Services Growth As we celebrate our 10 year anniversary and reflect on the growth of our company, the number of boiler installations we have carried out has increased significantly over the years: 11 27 49 •... •... .... INSTALLS INSTALLS INSTALLS 1ST YEAR 2ND YEAR 3RD YEAR 2015 SO FAR: 46 BOILER INSTALLS 100 OUR AIM FOR 2015: INSTALLS So far in 2015, we have reached 31 installations, with the aim of achieving 100 by the end of the year. The growth of our company can be reflected in the number of jobs we have successfully completed over the last 10 years. For the first few years, we managed to carry out 500 jobs, and as the business grows we now have the capacity to exceed 3,000 jobs by the end of this year. Highlights from the last 10 Years The hard work and dedication we have committed to the company over the last 10 years has enabled us to grow considerably. Over this time we have developed our services, ensuring results which will exceed expectations and excellent customer service. These professional services include: PLUMBING CENTRAL SERVICES HEATING SERVICES BOILER GAS APPLIANCE SERVICES SERVICES LPG GAS SAFE OFTEC OIL SERVICES SERVICES Supplying such a comprehensive range of services has been a highlight of the last 10 years, as what once seemed unfeasible are now day-to-day jobs handled with ease by myself and the staff. Goodwill Gestures We Have Carried Out Providing excellent customer service is very important to us, which is why we are committed to catering to the individual needs of each and every customer. With this is mind, we have completed a couple of jobs for free or at a large discount in certain cases out of goodwill, so the customer does not need to panic about exceeding their budget. Examples of goodwill jobs we have carried out since the company started a decade ago include: 1. We fitted a shower for a customer in Colchester whose wife had suddenly died of cancer leaving her husband with two young children. Once we had completed the installation, he asked what the bill was but we decided to give it to him on the house; he graciously thanked us with a crate of beer a few days later. 2. We fixed a leak in Woodbridge for a customer who had misheard the prices when the time came to pay the bill. She had recently lost her job and we could see that she couldn't afford the bill so we reduced it by 80% to cover the van fuel costs Future Growth Without a recession, we aim to be taking on a minimum of one new engineer every year to help deal with the growing demand for our services and increasing workload. Congratulations We would like to extend warm congratulations to our engineer Matt, who has dedicated his time and efforts to the company, excelling in every job he has taken on. He expressed an interest in becoming a qualified oil engineer a couple of years ago, so we put him forward for the programme and he aced it first time. Since then, he has exceeded all expectations, even restoring some boilers back to working order which more experienced engineers from other companies had previously failed to do. AD Plumbing ADServices

10 Years of A&D Plumbing Services

shared by AD-Plumbing-Services on Jul 12
An infographic giving future customers an insight into the last ten years trading at A&D Plumbing Services. At A & D Plumbing Services we offer a range of services that cover all aspects of plumbi...


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