Understanding Reputation Risk

OERMA UNDERSTANDING REPUTATION RISK Discover new possibilities #DiscoverRisk 25% of a company's market value is directly attributable to its reputation. 47,5% of companies surveyed identified reputation risk in their corporate annual report 88% of executives surveyed say they are explicitly focusing on reputation risk as a key business challenge. Loss of reputation is the number one risk in the food and beverage sector Proactive steps to manage 1 reputational risk: Collecting and analyzing customer feedback 3 4 ..... Managing ......... Monitoring the media, Investor relationship management the company's relationship with the media including Internet blogs 6. Diligence in regulatory compliance and managing relationships with regulators Tracking business, economic, social and regulatory trends that may spawn new risks -Source: Zurich, World Economic Forum (2012), cirano (2012), Deloitte (2014), Allianz (2015) This infographic is presented by ERMA, Enterprise Risk Management Academy, based on the finding of a research conducted by the respective research firm. Visit www.erm-acadey.org to get more insightful information on risk management CONNECT WITH ERMA [email protected] | www.erm-academy.org @ERMAcademy in erm-academy 2.