Challenges in Recurring Revenue

CHALLENGES IN RECURRING REVENUE What are the current challenges companies face with their existing recurring billing system? $0 42% O$ OSO OS O$0 of responders use homegrown billing systems in their organizations. O$0 OSO %24 Of those, 40% had low levels of satisfaction with their 67% system. 34% manage more than 10,000 subscribers. of responders invoice using a flat subscription model. MOST COMPANIES MANAGE THEIR RECURRING BILLING SYSTEMS THROUGH THEIR FINANCE OR IT DEPARTMENTS. Responders most value tiered usage models (52%), a flexible product catalogue (47%), and channel/reseller management (43%). These are all features 80% that Aria offers. of responders use, or plan to use, SaaS or cloud-based billing solution services. Of those who have not yet moved to the cloud, 35% 31% report being unhappy with their current solution. consider themselves "mature users" of SaaS. aría Source: Observations from Companies Ulining Recuming Revenue Model-ASurvey Follow us on Twitter @AriaSystemlnc www.ariasystems.com Copyright © 2013, Aria Systems, Inc. All rights reserved. Aria Systems and the Aria logo are trademarks or registered trademarks of Aria Systems, Inc. fing* You Tube OSO