CERTIFY SPENDSMART™ REPORT: Quarter 1, 2013

TM certifyo CERTIFY SPENDSMART O REPORT travel & expense made easy First Quarter, 2013 January 1- March 31, 2013 The Certify SpendSmartTM Quarterly Report analyzes Certify's most recent business expense and vendor ratings data to provide valuable insights to Certify clients and the corporate T&E industry at large Most Expensed Restaurants O STARBUCKS Tops the list as the overall most expensed restaurant, with over 5% of all meal expenses being from Starbucks with an average amount* of $9.03. MOST EXPENSED RESTAURANTS Starbucks 5.05% McDonald's 2.85% Subway 1.64% PERCENTAGES REPRESENT TOTAL MEAL EXPENSES SUBMITTED DIVIDED BY TOTAL EXPENSES PER INDIVIDUAL VENDOR Panera Bread 1.43% HMS Host 1.33% Most Expensed by Meal Category Breakfast Lunch Dinner STARBUCKS SUBWAY MCDONALD'S 14.14% 3.11% 1.74% Top Rated Restaurants The top rated restaurants are determined by actual business travelers' ratings and reviews. Users rank vendors using star ratings, 1 through 5 star, with 5 stars being the highest rating and 1 being the lowest. Chick-Fil-A 4.4 #1 Top Rated Panera Bread ** 4.2 Buffalo Wild Wings 1 4.2 CHICK-FIL-A Jimmy John's 4.1 Starbucks 4.0 Most Expensed Hotel Marriott tops all other lodging vendors, totaling 8.95% of all lodging expenses with an average expensed amount of $238.29. Marriott 8.9% AH AH Hampton Inn 6.4% Courtyard by Marriott 6.2% Holiday Inn 4.5% Hilton 4.4% OUE Top Rated Hotel The top rated hotels are determined by actual business travelers' ratings and reviews. User's rank vendors using star ratings, 1 through 5 star, with 5 stars being the highest rating and 1 being the lowest. Westin Hotels 4.4 Residence Inn 4.3 Marriott 4.2 Hilton Garden Inn 4.2 Hilton 4.1 Most Expensed Rental Car Companies 14.24% 39.75% 2 15.61% HERTZ Miscellaneous NATIONAL 3.96% CAR RENTAL BUDGET CAR RENTAL 17.40% AVIS CAR RENTAL 9.03% ENTERPRISE RENT-A-CAR Avis Car Rental comes in as the most expensed rental car company with over 17% of all category expenses, with an average expensed amount $170.84. National Car Rental comes in second with 15.61% of expenses and an average amount of $177.76. Top Rated Car Rental Companies The top rated car rental companies are determined by actual business travelers' ratings and reviews. User's rank vendors using star ratings, 1 through 5 star, with 5 stars being the highest rating and 1 being the lowest. Enterprise Rent-A-Car 1 4.3 #1 Top Rated Avis Car Rental *** 3.9 National Car Rental 3.9 ENTERPRISE Hertz **★* 3.7 Rent-A-Car Budget Car Rental **** 3.7 Most Expensed Airlines O DELTA AIR LINES Delta tops the list for most expensed airline with 20.83% of all airline expenses with an average expensed amount of $383.80. Delta 20.83% United Airlines 13.02% Southwest Airlines 9.04% American Airlines 8.99% US Airways 8.85% Top Rated Airlines The top rated airline are determined by actual business travelers' ratings and reviews. User's rank vendors using star ratings, 1 through 5 star, with 5 stars being the highest rating and 1 being the lowest. Southwest Airlines 4.3 4.3 * 4.3 Alaska Airlines Delta Air Line * 4.0 SOUTHWEST AIRLINES United Airlines 3.6 American Airlines 3.6 Regional Expense Highlights NEW YORK CHICAGO Seamless claims most expensed restaurant in New York with 8,07% of all meals, with average expense amount of $29.27. SAN FRANCISCO Zip Car ranks as #6 rental can provider in Chicago, just after Enterprise, with 4.6% of rentals. Square Inc. claims top spot in the general category with 8.85% of general expenses. LOS ANGELES Boingo Wireless claims 3.79% of general expenses in Los Angeles, the second highest vendor among general expenses. ATLANTA Chick-Fil-A beats DALLAS McDonald's as most expensed restaurant in Atlanta with 2.01% of Starbucks beats McDonald's in Dallas by more than double, with 8.98% of meals expenses com- pared to McDonald's 3.27%. meals compared to Mc- Donald's 1.85% *Expense Percentage represents the number of expenses divided by the total number of expenses within the expense type. *Miscellaneous is compiled of all remaining vendors expensed with a total expensed percentage less than 1%. *Average Rating represents the average 1 through 5 star rating for all expenses for each vendor, with 5 stars being the highest rating and 1 being the lowest All data reported and displayed has been provided by the quarterly Certify SpendSmart" Report. rt™ About This Report: The Certify SpendSmartTM Report provides a quarterly snapshot of the current spend trends of business travelers in North America with all data compiled from actual expense data from submitted expense reports. For all media inquires please contact Kevin Wolf of TGPR, [email protected] or (650) 327-1641. For more information about the Certify SpendSmart" Report of to download the full report visit: certifyO https://www.certify.com/CertifySpendSmartReport.aspx travel & expense made easy %24