Best Practices in Warehouse Operations:Mobile Technology

Best Practices in Warehouse Operations: LUCAS Mobile Technology SYSTEM S INC Barcode Scanning and Voice Touchscreen Usage 8 out of 10 100% af Lucas use the device screen for Jennifer customers Jennifer Lucas customers that have installed JenniferM applications since 2010 use scanning within their voice applications. • User Log In • Voice Training (5 minute task) • View Dialogue and Diagnostics Many customers also use the device display within voice applications to: 58% Lucas customers use scanning of all O View product info and images to complement speech recognition. O view and manage work lists .... One-third O See detailed user alerts (supplement information delivered by voice) of companies using scanning with voice today are scanning to capture serial data (lot, serial number, etc.). 113% five-year growth Projected within all warehouses of multi-modal applications combining voice and scanning. (Source: Motorola Solutions) Multi-Modal Voice Hardware 88% of Lucas mobile customers are using 1 out of 4 companies using a wearable computer are employing a ring computers with an integrated scanner. scanner. Key Developments 2003 2009 Jennifer multi-modal solutions deployed in more than 100 DCs 2012 First Lucas customer using scanning in voice picking application 2005 Jennifer includes new display functionality - "show me" First Jennifer system deployed on Motorola MC9000 2007 2014 Jennifer deployed across all three major industrial hardware platforms (Motorola, Intermec, LXE) Lucas demonstrates 2004 Jennifer on smartphones 2010 Lucas introduces Jennifer VoicePlus for standard Intermec and Motorola hardware Lucas introduces Serenade Speech Platform - hybrid adaptive speech recognition technology www.lucasware.com Sources: 1. Lucas Systems census of current customers using Jennifer applications, representing more than 10,000 users across greater than 400 distribution centers. 2. From Cost Center to Growth Center: Warehousing 2018, Motorola Solutions, 2013. © 2014 Lucas Systems Inc. JenniferM is a trademark of Lucas Systems.