Best and Worst U.S. Airlines

BEST AND WORST U.S. AIRLINES LTOP 10 AIRLINES 1. FRONTIER 2012 RANK: 5TH 2. VIRGIN AMERICA 2012 RÃNK: 1ST 3) JETBLUE 2012 RANK: 2ND 4. ALASKA 2012 RANK: 4TH 5. SOUTHWEST 2012 RANK: 6TH (TIE) 6. DELTA 2012 RANK: 6TH (TIE) 7. AIRTRAN 2012 RANK: 3RD 8. US AIRWAYS 2012 RANK: 8TH 9. AMERICAN 2012 RANK: 9TH 10. UNITED 2012 RANK: 10TH TOP 10 AIRPORTS BASED ON THE NUMBER OF 2012 PASSENGERS 1. HARTSFIELD-JACKSON ATL ATLANTA INTERNATIONAL 2002 RANK: 1ST 2. ORD CHICAGO O'HARE INTERNATIONAL 2002 RANK: 2ND 3. DFW DALLAS/FORT WORTH INTERNÁTIONAL 2002 RANK: 3RD 4. DENVER DEN INTERNATIONAL 2002 RANK: 5TH 5. LAX HOS ANGELES 2002 RANK: 4TH INTERNATIONAL 6. CHARLOTTE DOUGLAS INTERNATIONAL 2002 RANK: 18TH CLT 7. PHXERNATIONAL PHX PHOENIX SKY HARBOR 2002 RANK: 6TH 8. SFO SAN FRANCISCO INTERNATIONAL 2002 RANK: 13TH 9. LAS MCCARRAN INTERNATIONAL 2002 RANK: 7TH 10. IAH SEORGE BUSH/HOUSTON INTERCONTINÉNTAL 2002 RANK: 8TH WORST AIRLINES BY CANCELLED FLIGHTS 2013 2012 AIRLINE PERCENT CANCELLED PERCENT CANCELLED FRONTIER 0.29 0.1 VIRGIN AMERICA 0.16 0.0 JETBLUE 0.74 0.1 ALASKA 0.43 0.4 SOUTHWEST 0.78 0.6 DELTA 0.42 0.2 1.52 0.3 1.39 0.5 1.42 0.6 AIRTRAN US AIRWAYS AMERICAN UNITED 1.27 0.9 * BASED ON PERCENTAGE OF ALL SCHEDULED FLIGHTS PER AIRLINE. BEST AIRLINES BY ON-TIME FLIGHTS 2012 2013 PERCENT ON-TIME PERCENT ON-TIME AIRLINE FRONTIER 77.9 81.7 VIRGIN AMERICA 70.6 86.9 JETBLUE 69.6 83 87.5 91.5 72.5 84.2 ALASKA SOUTHWEST DELTA 76.1 86.4 65.9 88 73 85.5 69.8 80.3 71.1 77.8 AIRTRAN US AIRWAYS AMERICAN UNITED * BASED ON PERCENTAGE OF ALL ON-TIME FLIGHTS PER AIRLINE. WORST AIRLINES BY MISHANDLED BAGGAGE 2013 MISHANDLED BAGS 2012 MISHANDLED BAGS AIRLINE FRONTIER 2.19 1.85 VIRGIN AMERICA 0.95 0.76 JETBLUE 2.14 1.67 ALASKA 3.5 2.52 SOUTHWEST 4.23 2.74 DELTA 2.78 1.93 5.19 1.49 3.09 2.02 3.59 2.6 AIRTRAN US AIRWAYS AMERICAN UNITED 4.06 3.5 * NUMBER OF BAGS MISHANDLED PER 1000 PASSENGERS BEST CHOICE REVIEWS RESOURCES HTTP://WWW.AIRFAREWATCHDOG.COM/BLOG /16234139/BEST-US-AIRLINES-2013-EDITION/ HTTP://WWw.AIRFAREWATCHDOG.COM/BLOG /12617617/BEST-US-AIRLINES/ HTTP://WWW.RITA.DOT.GOV/BTS/SITES/RITA.DOT.GOV.BTS/FILES/PUBLICATIONS/ NATIONAL_TRANSPORTATION_STATISTICS/INDEX.HTML