BBB: 100 Years Visualized

BBB START WITH TRUST 100 YEARS Advancing Trust Together 1912 NATIONAL VIGILANCE COMMITTEE IS FORMED IN DALLAS based on "Ten Commandments of Advertising" by Samuel Candler Dobbs of Coca-Cola". FIRST BBB OPENS OF COURSE THIS REBUILT WILL ONLY PICK UP LOOSE DUST ITS 30 YEARS OLD, THIS WHIZZBANG AT ONLY $850 IS WHAT YOU NEED. IN MINNEAPOLIS, MINNESOTA FOLLOWED BY CLEVELAND AND SALT LAKE CITY IN 1913. TOP INDUSTRIES FOR COMPLAINTS IN 1915 DOOR TO DOOR SALES TOTAL INSTANCES OF SERVICE IN 1915 1,432,228 USED $1500 REBUILT ROVER 1916 ARTHUR F. SHELDON, founder of a well-known school of salesmanship, suggests the WHIZZ BANG #8500 BBB WARNS OF BAIT AND SWITCH TACTICS name "Better Business Bureau." The Indianapolis, Kansas City and Louisville BBBS form. A "federal" organization of local BBBS evolved through several name changes such as INCORPORATED IN NATIONAL BETTER BUSINESS COMMISSION, INC. 1921 oF THE ASSOCIATED ADVERTISING CLUBS OF THE WORLD INC Headquartered in Cleveland, Ohio and 1921 NATIONAL ASSOCIATION OF BETTER BUSINESS BUREAUS, INC. and 1946 ASSOCIATION OF BETTER BUSINESS BUREAUS, INC. 1928 BBB GOES INTERNATIONAL OPENS A BBB LOCATION IN MONTREAL ASSOCIATION OF BBBS DEVELOPS 1930 TRUTH IN ADVERTISING STANDARDS which underpin Federal Trade Commission advertising rules. 1945 PSS5ST!-I CAN GET IT FOR YOU WHOLESALE! OH YEAH! LAST TIME IT COST ME MORE THAN AT A LEGITIMATE RETAIL STORE! New ad slogan: "Before You Invest, Investigate," BBBS warned of swindlers. National BBB dedicates a division to protect servicemembers from con artists. COURTESY CARD 1950 "Your Bureaus have not relied on propaganda extolling the virtues of business. They have gone to work to clean out the shady areas in the commercial world. They have set out to give real meaning to their slogan: Private enterprise in the public interest." 1951 "Over a million people a year call upon Better Business Bureaus for help with many kinds of business problems, yet it's a service I think we've all taken for granted." Thaan Toremeo INCORPORATED ON JULY 31, 1970 COUNCIL OF BETTER BUSINESS BUREAUS Was formed by a merger of National Better Business Bureau & Association of Better Business Bureaus COUNCIL OF BETTER BUSINESS BUREAUS (CBBB) 1971 MOVES INTO: NATIONAL CHARITY REVIEW CHILDREN'S ADVERTISING REVIEW UNIT 1973 HENRY FORD II SOLICITS BUSINESS SUPPORT FOR THE COUNCIL OF BETTER BUSINESS BUREAUS "TO RESTORE THE CONFIDENCE OF THE PUBLIC IN THE MARKETPLACE." 1978 TO RESOLVE AUTO MANUFACTURER WARRANTY DISPUTES. 1981 BBB AUTO LINE® ESTABLISHED LARGEST CONSUMER General Motors extends the GM/BBB arbitration program to cover all of its customers in the U.S.A. ARBITRATION PROGRAM IN US HISTORY 1987 Down through the years the Better Business Bureaus have resolutely stayed the course, showing themselves to be the best friends American consumers have ever had. Ronald Ragan ACROSS THE COUNTRY, 1989 | BBB EXPANDS ITS ARBITRATION PROGRAM TO RESOLVE DISPUTES BETWEEN BUSINESSES AND THEIR CUSTOMERS. 1990 Over the years, Better Business Bureaus have effectively promoted truth and fairness in the marketplace and, in so doing, have earned the confidence and gratitude of the American public. Buli BRILLIANCE version 1.0 1994 What's Newhat's Cool Ouestions Nat Search Net Drectory Velcome The Better Business Bureau USACAWASA Ielping Conses and BisMain ticMaece Welcome to the BBB... To navigate this site, chocee a topie trom the ist further down the page, or jump directly to: ввво File a complaint online BBB GOES TO THE WEB Runires rerort dutuhune (New York City & Boston areas only) • BBBOnLine program information One of the first non-profits there. Layst complete Today BBB websites receive more than six million visitors PHILIPS a month. 1996 WITH BROAD BUSINESS SUPPORT, BBB LAUNCHES ITS FLAGSHIP TRUSTMARK PROGRAM TO PROMOTE TRUST AND CONFIDENCE ON THE INTERNET. “ The strength of your organization today exemplifies the ongoing commitment to integrity and service that inspired your founders." Triu Cintan BBB SETS STANDARDS FOR TRUST 1991 BBB WEB PRIVACY PROGRAMS LAUNCHED 2000 CODE OF ONLINE BUSINESS PRACTICES 2003 REVISED CHARITY ACCOUNTABILITY STANDARDS 2006 CHILDREN'S FOOD AND BEVERAGE ADVERTISING 2004 BBB SUPPORTS THE ARMED FORCES WITH BBB MILITARY LINE 2007 2010 TOP INDUSTRY FOR COMPLAINTS IN 2010 AUTO DEALERS - NEW CARS BBB UPDATES ITS BRAND BBB gets a facelift and combines its business practice codes to clarify the standards BBB uses to accredit more than 400,000 TOTAL INSTANCES OF SERVICE IN 2010 4 MILLION BUSINESS REVIEWS 88,594,720 businesses 1 MILLION CONSUMER COMPLAINTS RESOLVED TOP INDUSTRIES FOR INQUIRIES IN 2010 BBB ROOFING CONTRACTORS BBB. 2011 BBB SCAM SOURCE bbb.org/scam 116 BBBS ON THE GROUND IN NORTH AMERICA Many top scams use a famous name to trick you into sharing data: 2:59 PM Better Business Bureau • Facebook's Mark Zuckerberg says you've won I million Start With Trust • Video of Osama bin Laden's death • Email from BBB with a complaint against your company BBB is a trusted resource for objective, unbiased information on businesses OO 2011 BBB and charities. Q Find a Business or Charity > Find a BBB O Vision, Mission & Values BBB APP RELEASED O FAQ & Support (2) Download the BBB iOS App. BBB Search Favorites News LET BBB HELP YOU FIND BUSINESSES, BRANDS AND CHARITIES YOU CAN TRUST. GO TO BBB.ORG TO FIND A RELIABLE BUSINESS OR CHARITY, FILE A COMPLAINT, OR LEARN ABOUT THE LATEST SCAMS - ALL FOR FREE. BBB Start With Trust developed by N nowsourcing.com