APS Turns the lights back on

APS Turns the Lights Back On aps 1. OUTAGE OCCURS 2. CUSTOMER CALLS 3. DOMS TRIANGULATES 4.TROUBLEMAN SENT TO: THE AREA OF THE OUTAGE No matter how much investment APS makes in the system, A Troubleman is sent to the area to identify the exact cause of the outage, makes the area safe, isolateas the outage by re-routing power around the problem (limiting the time and amount of customers without power) and calls in the neces- If an outage occurs A computer program takes the addresses from customers who don't assume APS is aware that you have lost power. But before you call, first check your neighborhood to see if your home is the only one without call in about an outage, and identifies a general location of where the problem exists. some outages are unavoidable. sary crews and equipment to fix the problem. power. 5. WORK CREWS ARRIVES Once crews make an area safe they begin to fix the problem. This work can involves numerous, difficult and sometimes dangerous work, including: a. Install new poles b. Once every thing has been checked and rechecked and the c. Replace trasformers system is ready, only then will the lineman restore power. b. Hang new wire 6. RESTORE POWER Once the repair work is done, several more steps are required before power can be restored. The linemen make sure everything is safe before reenergizing the outage area. First they" walk the line", visually inspecting not only the work area, but the entire outage location to make sure nothing else is wrong with the system. d. Replace other equipment a. The final step before power can be restored, is to get approval from the systems operator. Sometimes in a large outage, in order to minimize the impact to the system, power is turned on in phases. IFE